Ruben Alequin
Stroudsburg,PA
Summary
A driven , intellectual with admiration and dedication for the job at hand. A marine with excellent communication skills who has experience as a unit leader , manager , and has experience in customer service. An adaptive hands on learner who loves the stressful environment because you can become better from it.
Overview
5
5
years of professional experience
Work History
Reservation Manager
U-Haul International
Allentown, PA
10.2021 - Current
- Lead Reservation Manager over the Lehigh Valley of Pennsylvania.
- Serving Liasson, between. 150 locations and centers.
- Trained and mentored team members
- Responsible for opening and closing the location.
- Responsible for helping manage a fleet using distribution tactics.
- Responsible for the investigation in recovering stolen equipment, dealing directly with customers, management, and the recovery team.
- Overseeing daily percentage goals and total end-of-the-month goals.
- Managed customer contracts and resolved any on hold issues or discrepancies
- Deals with the responsibility of insuring location have their SRI equipment and inventory for the month.
- Maintained consistent sales of over 500,000 per year
- Certified in customer service and quality helping deescalate intense situations
Marine
Wyoming
Pennsylvania, PA
01.2021 - 12.2023
- Professional cook for the United States Marine Corps, graduated with honors in the class.
- As a Lance Corporal in the Marine Corps, it is the job to teach and maintain qualities to those who are junior marines how to properly clean, dress and uphold a standard that will better them in communication and representation of themselves and their or others business
- Lead Liasson between the team of Marines and Chain of Command.
- Ensures quality control of Marines and inventory of weapons.
Kitchen Operations Manager
Friendly's
Tannersville, Pennsylvania
02.2019 - 02.2021
- Regularly taught employees how to run shifts and manage money, including the fundamentals of how to properly serve, cook, and maintain a clean working environment.
- Overseeing the development and marketing tactics for the team.
- Managed nightly deposits and prepared daily gross reports for location owners.
- Led and motivated team members to effectively achieve goals.
- Presented updates to owner regarding marketing tactics and ideas aimed at boosting annual revenue.
- Oversaw inventories for all products and sales at the location, including the ordering of new products and portions on a monthly period.
- De-escalated high-intensity situation between staff and customers.
Education
Master of Criminal Justice - Criminology
Northampton Community College
Bethlehem, PA03-2025
Skills
- Quick learner
- Cooperative team member
- Strong intercultural communication skills
- Excellent time management skills
- Punctual and attentive to deadlines
- Accustomed to working well under pressure
- Experienced in challenging work environments
- Reliable and responsible
- Organized and detail-oriented
- A natural leader and problem solver
- Spanish language proficient
- Perfectionist
- Holds everything to a standard
- Professional email and phone communication
- Friendly and patient customer service
- Sales transactions
- Scheduling
- Project proposals
- Budget planning
- Facilitating team meetings
- Training and onboarding
- Microsoft Office proficiency
- Moderate Computer Skills
- Workers pay management
- knowledge of investigating stolen items
Leadershipexperienceandorganizations
- Unit Leader, Fort Lee Virginia
- Chief chef, Fort Lee Virginia
- Honor Grad, Fort Lee Virginia
- Squad leader, Parris Island South Carolina
- Member, Cancer Awareness Society
Administrativeskills
- Professional email and phone communication
- Friendly and patient customer service
- Sales transactions
- Scheduling
- Project proposals
- Budget planning
- Facilitating team meetings
- Training and onboarding
- Microsoft Office proficiency
- Moderate Computer Skills
- Workers pay management
Professionalqualities
- Quick learner
- Cooperative team member
- Strong intercultural communication skills
- Excellent time management skills
- Punctual and attentive to deadlines
- Accustomed to working well under pressure
- Experienced in challenging work environments
- Reliable and responsible
- Organized and detail-oriented
- A natural leader and problem solver
- Spanish language proficient
- Perfectionist
- Holds everything to a standard
Affiliations
- Honor Graduate for the United states Marine corps
Languages
Spanish
Limited
Timeline
Reservation Manager
U-Haul International
10.2021 - Current
Marine
Wyoming
01.2021 - 12.2023
Kitchen Operations Manager
Friendly's
02.2019 - 02.2021
Master of Criminal Justice - Criminology
Northampton Community College
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