Summary
Overview
Work History
Education
Skills
Timeline
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Ruben Barela

Chicago,IL

Summary

Dynamic manager with a proven track record at Presidential Inn, excelling in team leadership and customer service. Enhanced operational efficiency through staff training and development, fostering a motivated workforce. Skilled in complex problem-solving, I consistently resolved conflicts and improved customer satisfaction, ensuring a high-quality service environment.

Overview

2026
2026
years of professional experience

Work History

Manager

Presidential Inn
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Load/unloader

Contractor
02.2025 - 04.2025
  • Improved unloading efficiency by implementing new procedures and training team members on best practices.
  • Conducted performance evaluations for team members, identifying strengths and areas for growth while recommending appropriate development opportunities.
  • Implemented cross-training initiatives among team members, fostering a versatile workforce capable of covering multiple roles as needed.
  • Increased productivity by streamlining the sorting and organizing processes for incoming shipments.
  • Contributed to the development of departmental policies and procedures, ensuring consistent expectations and standards for all lead unloaders.

Store Manager

Little Caesars
07.2014 - 04.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

High School Diploma -

Jourdanton Pride
Jourdanton, TX

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management

Timeline

Load/unloader

Contractor
02.2025 - 04.2025

Store Manager

Little Caesars
07.2014 - 04.2017

Manager

Presidential Inn

High School Diploma -

Jourdanton Pride
Ruben Barela