Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ruben Barragan

San Antonio,TX

Summary

Accomplished Food and Beverage Director possessing more than 10 years of in-depth experience in hospitality management.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Director of Food and Beverage

Hotel Indigo
San Antonio, Texas
02.2025 - Current
  • Managed daily operations of food and beverage departments to optimize service efficiency.
  • Oversaw procurement processes and inventory management to maintain supply availability.
  • Coordinated special events and banquet services for exceptional guest experiences.
  • Implemented cost control measures that maximized resource utilization across departments.
  • Conducted regular team meetings to align on menus, service standards, and promotions.
  • Monitored inventory levels to support seamless daily operations and minimize shortages.
  • Collaborated with marketing teams to develop promotional campaigns that increased sales volume.
  • Organized monthly training sessions on sanitation techniques and food safety protocols.

Assistant Director of Food and Beverage

AC Hotel by Marriott San Antonio Riverwalk
San Antonio, TX
03.2024 - 02.2025
  • Sourced high-quality ingredients from vendors, ensuring competitive pricing.
  • Implemented food safety standards to meet regulatory compliance.
  • Oversaw menu development and pricing strategies, enhancing overall profitability.
  • Managed culinary team, emphasizing professional development and service excellence.
  • Executed marketing campaigns to increase customer traffic and revenue.
  • Conducted inventory and cost analysis to optimize budget and reduce waste.
  • Coordinated special events and catering services, fulfilling customer expectations.
  • Resolved customer issues promptly, delivering exceptional service.

TASK FORCE - Director of Banquets

Sofitel Hotel
Beverly Hills, California
08.2023 - 03.2024
  • Managed banquet operations for high-profile events, ensuring quality and efficiency.
  • Coordinated logistics for catering services and dining arrangements to meet client expectations.
  • Supervised staff, enhancing service delivery during events through effective training.
  • Oversaw inventory management of banquet supplies, ensuring adequate stock levels.
  • Facilitated interdepartmental communication to optimize event execution processes.
  • Implemented food handling safety protocols to meet health department regulations.
  • Resolved customer complaints swiftly, maintaining high satisfaction levels.
  • Established seasonal menus based on ingredient availability to enhance culinary offerings.

TASK FORCE - Director of Food and Beverage

Intercontinental Hotel
Los Angeles, California
05.2023 - 08.2023
  • Trained and mentored staff on service excellence and operational standards.
  • Monitored compliance with health and safety regulations in food service areas.
  • Supervised selection, training, development, and evaluation processes for staff members.
  • Collaborated with server trainees to resolve customer concerns promptly.
  • Oversaw food preparation, production, and presentation adhering to quality standards.
  • Delegated tasks to staff while establishing priorities and goals.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Coached staff on performance enhancement strategies and customer relations improvement.

Food and Beverage Director

Holiday Inn San Antonio-Riverwalk, an IHG Hotel
San Antonio, TX
10.2014 - 05.2023
  • Directed food service operations, exceeding budgetary goals consistently.
  • Oversaw room service, restaurant, bar, and convenience store activities.
  • Recruited and managed over 30 food service professionals effectively.
  • Developed seasonal marketing strategies aligned with market trends.
  • Achieved revenue growth of 2.5% through innovative marketing initiatives.
  • Reduced costs by 5% through new inventory systems and labor tracking.
  • Ensured compliance with sanitation and safety standards, maintaining health scores above 90%.
  • Reviewed daily P&L reports for accuracy before submission to senior management.

Banquet Manager

Holiday Inn San Antonio International Airport (SAT)
San Antonio, TX
09.2013 - 10.2014
  • Executed all aspects of banquet and event planning, ensuring quality setup and food presentation.
  • Supervised banquet staff, including hiring, training, and performance evaluations.
  • Maintained effective communication with clients and department heads to ensure guest satisfaction.
  • Ensured compliance with alcohol service regulations and coordinated transportation for inebriated guests.
  • Collaborated with kitchen staff to prepare customized menus based on client preferences.
  • Organized, scheduled, and directed staff to optimize banquet operations.
  • Laid out buffet equipment and food displays to enhance visual appeal.
  • Conducted regular meetings with catering staff to review policies and plan upcoming events.

Supervisor-Manager Assistant

Bahia Azul Restaurant
San Antonio, TX
01.2011 - 09.2013
  • Supervised over 25 food service professionals to uphold brand standards in kitchen and front of house operations.
  • Supervised daily restaurant operations to ensure smooth service delivery.
  • Implemented new procedures to enhance workflow in high-pressure situations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Ensured compliance with local and brand sanitation and safety standards, achieving a minimum score of 90 on inspections.
  • Contributed to production and operation across all restaurant areas, including catering services.
  • Drove sales growth through marketing campaigns and successful execution of special events.

Extra Board Route Supervisor

VIA Metropolitan Transit
San Antonio, TX
11.2007 - 01.2011
  • Delivered excellent customer service, addressing customer needs promptly and efficiently.
  • Monitored schedules to ensure timely service for passengers.
  • Supported safety protocols during transit operations to safeguard passengers.
  • Executed day-to-day responsibilities with accuracy and efficiency.

Inventory & Quality Control Manager/Warehouse Supervisor, Purchasing Agent

Gulfstream
Long Beach, CA
01.1998 - 11.2007
  • Managed warehouse staff to optimize workflow and enhance production efficiency.
  • Trained staff on quality assurance protocols and best practices.
  • Reviewed, processed purchase requisitions, and issued purchase orders swiftly.
  • Delivered outstanding customer service amid high-volume phone calls.
  • Traveled to conventions to engage with vendors, establish accounts, and negotiate pricing.
  • Maintained documentation of quality control tests and results for regulatory compliance.
  • Coordinated shipping and receiving activities for timely deliveries.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Maintained and updated inventory records accurately.

Education

General Education - Norwalk, CA

Cerritos College
Norwalk, CA
01.1997

Skills

  • Forecasting and quality control
  • Administrative support
  • Inventory management
  • Marketing strategies
  • Customer service excellence
  • Hospitality management
  • Point of sale systems
  • Intranet and internet proficiency
  • Office software skills
  • Windows operating system
  • Opera software expertise
  • Customer relationship management
  • Event coordination
  • Food safety compliance
  • Menu development
  • Cost control
  • Team leadership
  • Performance evaluation
  • Staff training
  • Workday knowledge
  • Operations management
  • Project management skills
  • Menu planning and recipe development
  • Wine history knowledge
  • Vendor negotiation skills
  • Purchasing management skills
  • Budget administration skills
  • Problem-solving abilities
  • Team building skills
  • Adaptability and flexibility
  • Reservation and event management

Certification

  • Servsafe-Food Handling
  • TABC
  • OSHA Certification: Food Handling and HACCP
  • IHG Awarded Certification: Leading People, Morning Matters, Room Service, True Hospitality, Service Skills, Problem Resolution

Languages

Spanish
Professional
English
Professional

Timeline

Director of Food and Beverage

Hotel Indigo
02.2025 - Current

Assistant Director of Food and Beverage

AC Hotel by Marriott San Antonio Riverwalk
03.2024 - 02.2025

TASK FORCE - Director of Banquets

Sofitel Hotel
08.2023 - 03.2024

TASK FORCE - Director of Food and Beverage

Intercontinental Hotel
05.2023 - 08.2023

Food and Beverage Director

Holiday Inn San Antonio-Riverwalk, an IHG Hotel
10.2014 - 05.2023

Banquet Manager

Holiday Inn San Antonio International Airport (SAT)
09.2013 - 10.2014

Supervisor-Manager Assistant

Bahia Azul Restaurant
01.2011 - 09.2013

Extra Board Route Supervisor

VIA Metropolitan Transit
11.2007 - 01.2011

Inventory & Quality Control Manager/Warehouse Supervisor, Purchasing Agent

Gulfstream
01.1998 - 11.2007

General Education - Norwalk, CA

Cerritos College

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