RUBEN BORRERO
New Windsor,NY
Summary
Results-oriented leader with over 14 years’ experience. Effective communication and customer service skills resulting in continuously meeting individual and company goals. Seeking advancement opportunities to help facilitate growth, providing high quality service and building relationships within all the dynamics of a hospital setting.
Overview
21
21
years of professional experience
Work History
Supervisor, Waste Management
New York Presbyterian
03.2023 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Union Delegate/Housekeeper
New York Presbyterian
01.2016 - 03.2023
- Advocating the highest quality care for the patients, defending job standards for employees and our constitution
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance to new and current union members.
Roofer
B & A
01.2015 - 01.2016
- Prepared sites to ensure maximum optimization of construction work procedure
- Lead mechanics on assembly, hanging, and disassembly of scaffolding
- Ensured that all work was done in compliance with the company’s protocols
- Trained apprentices and new hires in construction labor work.
Supervisor
Wrap and Send Services
01.2008 - 01.2011
- Trained managers in hiring, training process, ongoing coaching and management of staff of 20 employees for coast full-service facilities
- Performed Quality & Assurance inventory resulting in effective cost management.
Project Manager
FedEx
01.2003 - 01.2007
- Managed store finances including all store transactions reconciliation in payment management system
- Supervised staff of 15 people and trained employees on policies, procedures and equipment
- Assumed Central Manager duties in scheduling and payroll to streamline employee payment management
- Performed Acting Central Manager role when needed to ensure proper operation of store premises, production output, and employee quality of work.
Education
A.A.S - Business Management
Borough of Manhattan Community College
New York, NYSkills
- Skilled at working independently and collaboratively in a team environment
- Organized and detail oriented Creative, resourceful and flexible
- Able to adapt to changing priorities and maintain a positive attitude and an outstanding work ethic
- Dedicated and focused; Able to prioritize time-sensitive assignments and complete multiple tasks
- Provide follow through to provide project goals
- An independent and motivated self-starter who consistently meets all critical deadlines
- The ability to work equally well in both team-oriented and self-directed environments
Timeline
Supervisor, Waste Management
New York Presbyterian
03.2023 - 09.2023
Union Delegate/Housekeeper
New York Presbyterian
01.2016 - 03.2023
Roofer
B & A
01.2015 - 01.2016
Supervisor
Wrap and Send Services
01.2008 - 01.2011
Project Manager
FedEx
01.2003 - 01.2007
A.A.S - Business Management
Borough of Manhattan Community College
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