Ruben Chavira
Buckeye,AZ
Summary
To establish and develop a career that is challenging and allows me to grow and obtain optimal outcomes. Eager to contribute my strong work ethic, adaptability, and passion for continuous learning to drive success within the organization objectives.
Overview
18
18
years of professional experience
Work History
Revenue Detention Analyst
Swift Transporation
11.2024 - Current
- Audit records pertaining to company equipment while in detention status.
- Review detention data based on stop-off arrival and departure records, GPS location and other dispatch records.
- Review customer/driver files, validate detention time taken and ensure drivers are paid appropriately.
- Request authorization from customer based on contractual agreements or on equipment/drivers utilized by customer.
- Initiate billing process for approved power and trailer detention time. Inform payroll of detention payout amounts for drivers.
- Provide recommendations to contracts and/or pricing regarding opportunities to increase detention revenue.
- Collaborate with Accounts Receivable to resolve past due detention revenue and assist with collections.
Regional Trailer Network Manager
Swift Transportation
11.2019 - 11.2024
- Locate and route eligible trailers for UPS, Blitz, Amazon, and other special projects to the appropriate location and lock down equipment. Manage drop lot and trailers at lockdown locations.
- Monitor trailer utilization at a high level in assigned region (North Midwest & Northeast)
- Monitor equipment efficiency at customer and terminal locations to ensure maximum use by using the trailer pool screen, audit trailer pools
- Implemented solutions at consignee locations to reduce dwell time and increase trailer utilization
- Identify trailer capacity in Markets that have extra trailers and work with outside carriers to move these to deficit trailer markets
- Manage drop lot and trailers at lockdown locations
- Efficiently manage Update trailer status and location, Identify equipment with T2 sensor issues, and route to a terminal for repairs
- Submit back office requests, Work with other departments to efficiently recover abandoned, damaged, missing and disposition equipment and route to the nearest terminal or shop at the lowest cost possible
- Reconcile yard checks at terminals and customer locations
- Provide trailers and trailer solutions for Power only, Planning and Dedicated, Manage trailer pools at consignee locations
End Dump/Transfer Truck Operator
West Valley Rock
03.2018 - 11.2019
- Confidence and ability to transport loads
- Work in adverse weather conditions
- Extended out of town travel/work nights
- Adhered to all company and DOT safety policies
- Maintain accurate record keeping, electronic logbooks
- Make accurate and prompt deliveries
- Maintain and service transportation equipment
CDL Lead Examiner / Customer Service Rep III
Department of Motor Vehicles
03.2016 - 02.2018
- Conduct CDL examinations
- Operate Class A and B vehicles and train staff on proper safe operation and FMCSA testing standards for commercial vehicles
- Acting Supervisor in absence at multiple DMV locations
- Provide excellent customer service
- Data Entry, create customer services representatives monthly schedules
- Process driver’s license, accounting audit and assist staff
- Assist customer and staff with questions in FMCSA title 49, Arizona Administrative Rule, MVD policy and procedures
- Adhere to commercial driver’s license policy and procedures, fraud detection
- Conduct commercial driver’s license monthly reports
Lead Receiver
Avnet Logistics
07.2008 - 02.2016
- Conduct daily audits on all merchandise being pulled for distribution
- Research and analyze problem applications/cases
- Trained new employees of job duties and responsibilities
- Follow up and ensure completed audit was in compliance
- Employee Time management, customer service and data entry
- Organize weekly meetings with management to discuss audit issues
- Provide feedback to management on areas that needed improvement
- Shipping and receiving
- Forklift operator
Sales Associate / Pro
Lowes
07.2007 - 07.2008
- Serve as a guide and consultant to every pro who walks through the doors
- Make pro customers missions your own
- Execute pro-orders and projects
- Meet store sales goal
- Auditing Inventory, cash handling transactions
- Assist customers on general maintenance questions
- Coordinate and organize monthly team meetings
- Review and act on problems presented by the public, interpret store policies and procedures, exercise considerable judgment and discretion, resolves problems, and come up with a resolution
- Handled a high volume of customers during peak season
- Provide excellent customer service
Education
High School Diploma -
Maryvale High school
12.2004
Skills
- I was instrumental in leasing projects for major companies such as UPS, Ford, Blitz, and Amazon Particularly for Ford, I successfully leased 146 trailers, managed the lease package, meticulously entered trailer data, and oversaw their transportation from the terminal to Ford locations, ultimately generating an impressive $3,425,160 in revenue
Languages
Spanish
Native or Bilingual
Timeline
Revenue Detention Analyst
Swift Transporation
11.2024 - Current
Regional Trailer Network Manager
Swift Transportation
11.2019 - 11.2024
End Dump/Transfer Truck Operator
West Valley Rock
03.2018 - 11.2019
CDL Lead Examiner / Customer Service Rep III
Department of Motor Vehicles
03.2016 - 02.2018
Lead Receiver
Avnet Logistics
07.2008 - 02.2016
Sales Associate / Pro
Lowes
07.2007 - 07.2008
High School Diploma -
Maryvale High school
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