Ruben Contreras
Albuquerque
Summary
Dynamic leader with a proven track record at Panda Express, excelling in team leadership and customer service management. Skilled in cash handling and creative problem-solving, consistently resolving customer issues to enhance satisfaction. Adept at fostering a positive team atmosphere, driving growth, and achieving goals. Recognized for maintaining a safe, efficient work environment.
Diligent [Desired Position] with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
Overview
4
4
years of professional experience
Work History
Shift Leader
Panda Express
06.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Caregiver
Advocacy Partners
07.2021 - 11.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Education
High School Diploma -
La Cuevas High School
7801 Wilshire Ne Albuquerque,NM8712205-2021
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Creative problem solving
- Customer service management
- Goal setting and tracking
- Team building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
Advocacy Partners
07.2021 - 11.2021
Shift Leader
Panda Express
06.2021 - Current
High School Diploma -
La Cuevas High School
Similar Profiles
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Rudy AlfonsoRudy Alfonso
General Manager at Panda Restaurant Group, Inc., Panda ExpressGeneral Manager at Panda Restaurant Group, Inc., Panda Express
Yasmenah AliedehYasmenah Aliedeh
Student Assistant at Dona Ana Community CollegeStudent Assistant at Dona Ana Community College