Ruben Cruz
Simi Valley,CA
Summary
To join a professional environment where I can deliver great service to clients using my expertise and experience.
Overview
35
35
years of professional experience
Work History
Technical Assembler
Replacement Parts Industries
Simi Valley, CA
10/25/19 - Current
- Followed blueprints and diagrams to ensure product accuracy.
- Assembled, tested and troubleshot mechanical components for various products.
- Inspected finished products for quality assurance purposes.
- Packed finished products for shipment and prepared them according to shipping specifications.
CERTIFIED DENTAL SERVICE TECHNICIAN
BENCO DENTAL SUPPLY CO.
11.2016 - 11.2017
- Responsible with my own technician van to build, solve, and manage all dental supply orders for Dental Doctors
- Reviewed my schedule on a daily basis to attend all service and maintenance calls
- Installed or repaired new and used equipment
- Also made cold calls to offer Benco’s Dental services and would drop off business cards.
SERVICE DENTAL TECHNICIAN/WAREHOUSE MANAGER
PATTERSON DENTAL SUPPLY CO.
01.2006 - 03.2016
- Responsible with my own technician van to build, solve, and manage all dental supply orders for Dental Doctors
- Installed and repaired used and new equipment
- Directed the entire warehouse floor with specific instructions for dental equipment
- Organized all shipping and returns for the warehouse supply
- Made all equipment deliveries for new installations.
CUSTOMER SERVICE REPRESENTATIVE
PEARSON DENTAL SUPPLY CO.
03.2000 - 01.2006
- Scheduled service appointments for Service Technicians
- Provided customer services in sales, shipping and returning, inspecting, and service department
- Inspected returned defective dental equipment and sent back to the manufacturer, then ordered new parts for all defective equipment
- Worked in credit department inspecting merchandise and issuing credit to clients.
CUSTOMER SERVICE REPRESENTATIVE
ANGRESS DENTAL SUPPLY CO., CONAGA PARK
01.1996 - 03.2000
- Provided customer services phone support to dental clients
- Picking and packing orders, shipping and returns
- A little bit of everything in front office & back office for Bob Angress.
CUSTOMER SERVICE REPRESENTATIVE
PATTERSON DENTAL SUPPLY CO.
01.1993 - 01.1996
- Provided customer services and sales for tooth counter selling teeth for dentures to dentist and dental laboratories
- Small equipment repairs, inspecting, and service department
- Inspected returned defective dental equipment and sent back to the manufacturer, then ordered new parts for all defective equipment.
WAREHOUSE SHIPPING & RECIEVING
HEALTHCO DENTAL SUPPLY CO.
01.1990 - 01.1993
- Fulfilled all duties and aspects of warehouse shipping & receiving for all dental product sales both for sundry and equipment items sold to dental community.
Education
High School Diploma -
Hermiston High School
HERMISTON07-1990
Skills
- Hand tool expertise
- Electrical Assembly
- Mechanical Assembly
- Workplace Safety Compliance
- Electronic testing
- Raw Materials Handling
- Equipment Maintenance
- Hand tools proficiency
- Product Assembly
Timeline
CERTIFIED DENTAL SERVICE TECHNICIAN
BENCO DENTAL SUPPLY CO.
11.2016 - 11.2017
SERVICE DENTAL TECHNICIAN/WAREHOUSE MANAGER
PATTERSON DENTAL SUPPLY CO.
01.2006 - 03.2016
CUSTOMER SERVICE REPRESENTATIVE
PEARSON DENTAL SUPPLY CO.
03.2000 - 01.2006
CUSTOMER SERVICE REPRESENTATIVE
ANGRESS DENTAL SUPPLY CO., CONAGA PARK
01.1996 - 03.2000
CUSTOMER SERVICE REPRESENTATIVE
PATTERSON DENTAL SUPPLY CO.
01.1993 - 01.1996
WAREHOUSE SHIPPING & RECIEVING
HEALTHCO DENTAL SUPPLY CO.
01.1990 - 01.1993
Technical Assembler
Replacement Parts Industries
10/25/19 - Current
High School Diploma -
Hermiston High School
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