Ruben Diaz
Houston,TX
Summary
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx
Cypress, Texas
02.2025 - Current
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Organized packages according to type, size, destination, and other specifications.
- Managed time efficiently to meet or exceed productivity targets.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Followed company policies and procedures for secure package handling.
Guest Advocate
Target
Houston, TX
08.2023 - 12.2024
- Processed online orders using point-of-sale systems.
- Prevented key account losses by researching discrepancies and correcting problems.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Provided product knowledge to customers on the features and benefits of products.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Operated equipment such as scanners and scales to process transactions accurately.
- Promoted available products and services to customers during service, account management and order calls.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Collected deposits or payments and arranged for billing.
Fulfillment Associate
Walmart
Houston, Texas
01.2021 - 01.2023
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Participated in team meetings to discuss performance metrics and areas for improvement.
- Conducted inventory counts, identifying discrepancies and updating inventory management system.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Accepted, processed and quickly filled orders.
Education
High School Diploma -
Carver High School
Houston, TX05-2020
Some College (No Degree) - Automotive Engineering
Universal Technical Institute
Houston, TXSkills
- Package handling
- Safety procedures
- Customer service
- Equipment operation
- Team collaboration
- Problem solving
- Attention to detail
- Communication skills
- Performance optimization
- Quality inspection
- Order fulfillment
- Teamwork
- Label reading
- Load lifting
- Furniture moving
- Warehouse safety
- Package unloading
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Package Handler
FedEx
02.2025 - Current
Guest Advocate
Target
08.2023 - 12.2024
Fulfillment Associate
Walmart
01.2021 - 01.2023
High School Diploma -
Carver High School
Some College (No Degree) - Automotive Engineering
Universal Technical Institute