Meticulous supervisor dedicated to the Craft of Hospitality, Great multitasker with training in Banquet management and extensive experience in all forms of food service. Committed to team building while enhancing customer experiences.
Overview
9
9
years of professional experience
Work History
Banquet Supervisor
Daxton Hotels
01.2023 - 06.2024
Proudly provided leadership for a professional Banquet team consisting of five captain and 31 team members.
Directed and managed banquet functions for 25-500 -person event.
Ensured compliance while closing out/posting Banquet invoices utilizing Delphi/HMS software.
Reviewing Beo's with banquet team (pre/post shift) discussing procedures, and techniques to maximize performance.
Attending BEO meetings bi-weekly to detail events/contracts.
Ordered Banquet inventory: liquors Beers, wines, linens and floral for events utilizing the Craftable software.
Coordinated with all vendors, organizers, Contacts, Planners, and clients. (day of ) to ensure seamless service.
Providing a recap to all relevant department heads at the close of the business day via email.
Bar Manager
Atheneum Hotel Suites
01.2022 - 01.2022
I developed and implemented a user-friendly Procedure (SOP) for the newly opened Athenium Hotel Suites " The A Bar" Developed a liquor inventory system suitable for monthly inventory.
Hired & trained all new hires on the bar staff.
Closed out cash register and prepared cashier report at close of business.
During the first year, I focused on creating and nurturing guest relationships, which led to a consistent increasing revenue stream for this new brand, while also establishing an excellent reputation for this department within the hotel
Additionally, I requisitioned all beverage products from the Hotel Purchasing Department
Collaborated in creating seasonal craft Cocktail menu's
Bar Manager
GROSSE POINTE WAR MEMORIAL
10.2015 - 01.2018
My Job is to staff, setup, train, assess and supervise all bars/bartenders for events booked through our venue
Oversee all liquors and wine inventories
These events will range from 50-500 guest
Liquor and wine packages range from deluxe- platinum selection, including craft and signature cocktails
Ensure that each bar is set up with the essentials per the (BEO) and a guarantee that the service is in guidelines with GPWM standards and the state of Michigan TIPS guidelines
Responsible for assigning and programming all iPad and square devices for bar service.
Liaison between the event planner and the banquet Manager to perfect fine dining banquet service.
Education
Columbia College Chicago
Chicago, IL
01.2010
Skills
Excellent Communication
Event Management
Banquet operations
Food safety knowledge
Team Management
Staff Leadership
Scheduling and Rostering
Team member development
Wine Knowledge
Inventory Management
Problem-Solving
Time Management
Multitasking Abilities
References
Todd Beal, General Manager, Detroit Golf Club / Midland Country Club, (989) 832-8866