Ruben Galindo
San Antonio,TX
Summary
Hardworking and reliable, with a strong ability in communicating and finding solutions. Offering great teamwork, communication, and meeting goals. Highly organized, proactive, and punctual with a team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Agent
PFS Investments
San Antonio
09.2017 - Current
- Improved overall customer purchasing experiences to promote steady revenue
- Answered customer questions in person, through email and over phone to maximize customer service
- Fostered relationships with customers to expand customer base and enhance loyalty and retention
- Followed-up with clients to assess quality service and satisfaction
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
Marketing
TaskUs
San Antonio, TX
01.2022 - 06.2022
- Developed and implemented digital marketing campaigns to increase brand awareness.
- Analyzed website traffic metrics and adjusted strategies accordingly.
- Created content for websites, blogs, social media platforms, and online advertising.
- Conducted A and B testing to improve user experience on websites.
- Coordinated with external vendors to implement digital marketing programs.
- Improved advertising initiatives by executing social media and digital marketing campaigns.
- Optimized paid social Facebook and LinkedIn campaigns by performing A/B and multivariate experiments.
Delivery Driver
Amazon Prime
Phoenix, AZ
01.2019 - 03.2021
- Delivered rush merchandise on tight schedules to meet customer targets
- Handled merchandise in accordance with product handling standards
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
- Transported and safely delivered items to prevent damage or loss.
Delivery Driver
SiteOne
San Antonio, TX
04.2020 - 12.2020
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled merchandise in accordance with product handling standards
- Inspected vehicle and maintained gas, oil and water levels
- Submitted receipts and money received from deliveries at end of each shift
- Reviewed and verified invoices and purchase requests to confirm accuracy
- Verified deliveries against shipping instructions prior to delivering to customers
- Navigated routes with relevant map program and GPS systems
- Transported and safely delivered items to prevent damage or loss
- Loaded trucks and safely secured merchandise to prevent damage during transportation
- Operated forklifts, hand trucks, and pallet jacks to load and unload vehicles.
Lead Production Equipment Operator
WinCup
Tolleson, AZ
01.2020 - 11.2020
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Prepared and assembled materials and set up operated production equipment in accordance with current manufacturing practice and standard operating procedures
- Provided production, progress, or changeover reports to shift supervisors and set up and verified the functionality of safety equipment.
Inventory Control Specialist
Macy's Logistics Warehouse
Goodyear, Arizona
07.2019 - 12.2019
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands
- Documented production volume, materials consumption and quality issues in computer to keep management well-informed and support proactive planning
- Performed cycle counts on a daily basis to immediately spot errors and apply remedies
- Organized and processed damaged goods according to vendor and manufacturer procedures
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of stock room.
Education
High School Diploma -
La Joya
Avondale, AZ08-2017
Skills
- Communication skills
- Customer service
- Delivery driver experience
- English
- Warehouse experience
- Time management
- Leadership
- Positive Attitude
- Organizational Skills
- Clear Communication
- Strong communication abilities
- Flexible Schedule
- Relationship Building
- Marketing Management
- Daily logging
- Vehicle Maintenance
- Safe driving techniques
- Transportation
- Inclement weather driving
- Driving and transportation
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Defensive Driving
- Valid Driver's License
- RF scanner usage
- Cycle counting
- Quality Control
- Warehouse Organization
- Problem-Solving
- Strong Work Ethic
- Safety awareness
- Fast-Paced Environment
- High efficiency
Languages
Spanish
Native/ Bilingual
Timeline
Marketing
TaskUs
01.2022 - 06.2022
Delivery Driver
SiteOne
04.2020 - 12.2020
Lead Production Equipment Operator
WinCup
01.2020 - 11.2020
Inventory Control Specialist
Macy's Logistics Warehouse
07.2019 - 12.2019
Delivery Driver
Amazon Prime
01.2019 - 03.2021
Agent
PFS Investments
09.2017 - Current
High School Diploma -
La Joya
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