Ruben Garcia

Dynamic professional with a proven track record at Metropolitan Trucking, excelling in effective customer communication and quality assurance in English and Spanish. Skilled in account maintenance and data entry, I consistently enhanced customer satisfaction and trained new personnel, driving team success and operational efficiency. Committed to delivering exceptional service and achieving shared objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Astute Call Center professional offering polished communication skills in English and Spanish. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to 200 pounds and operating all job-related equipment such as shrink wrap machines.

Efficient Home Renovator offering 6-year background successfully completing variety of home renovation tasks such as installing cabinets, repairing windows and replacing floors. Seasoned professional with excellent physical abilities and mechanical skills. Dedicated to consistently meeting expectations of clients and completing projects with attention to detail and quality.

Polite and professional in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades.

• Trained various new employees on proper forklift operation and safety.
• Achieved proper installation and renovations through language translation communication.
• Supervised team of 5 staff members regarding renovations.
• Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Up-sold products and motivated customers to upgrade current product plans.