Ruben Ginel
Bronx
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
20
20
years of professional experience
Work History
Senior Patient Registrar / Financial Clearance Center
New York Presbyterian
New York
10.2018 - Current
- Conducted insurance verification for inpatient and outpatient procedures and admissions.
- Contacted insurance companies to obtain authorization for admissions.
- Collaborated with finance team to streamline financial clearance processes.
- Reported discrepancies and issues to supervisor, ensuring timely resolution.
- Provided workflow suggestions to enhance productivity, including securing insurance portal access.
- Assisted with scheduling cases to enhance operational flow and minimize delays.
- Communicated admission clinical requests to utilization management for review.
- Reported self-pay cases to nursing staff for further action.
Credit Representative
NEW YORK Presbyterian Lawrence Hospital
Bronxville
12.2016 - 08.2018
Registrar/Unit Clerk
NEW YORK Presbyterian Lawrence Hospital
Bronxville
02.2007 - 12.2016
- Registered patients into Meditech system for streamlined admissions, facilitating timely and accurate processing of information.
- Registered patients into Meditech system for streamlined admissions.
- Ensured accurate identification and insurance policy verification per HIPAA guidelines.
- Directed patients to treatment rooms and designated departments for evaluations.
- Greeted and assisted patients entering ER and admitting department to ensure smooth transitions and positive first impressions.
- Managed high-volume phone calls for inquiries and support, enhancing communication and accessibility for patients.
- Focused on patient safety protocols while providing financial counseling options.
- Submitted lab orders and documented current admissions as unit clerk.
Clerk, Health information management
Bronx Lebanon Hospital
Bronx
09.2006 - 12.2006
- Filed and retrieved medical records promptly upon staff request, ensuring seamless access to information.
- Facilitated the retrieval of medical records for patients.
- Assisted doctors in efficiently locating medical records, enhancing patient care timelines.
- Identified and flagged deficiencies in medical records for physician review, improving accuracy and completeness.
- Assembled charts and chart documents.
- Purged old medical records to be sent to warehouse.
- Sent important documents via fax to management for review.
- Transported files to other medical departments.
- Transferred phone calls to dept. secretaries.
Education
Bachelor of Science - Business & Administration, with focus on Healthcare Administration
Southern New Hampshire University
Hooksett, NH03-2026
Skills
- Patient registration
- Financial counseling
- Epic and Meditech
- Healthcare administration
- Medical terminology proficiency
- Data management
- Workflow optimization
- Windows troubleshooting
- Microsoft Word and Windows
- Team collaboration
- Problem resolution
- Patient communication
- Bilingual English and Spanish
- Professionalism and ethics
- Communication effectiveness
- Record maintenance
Timeline
Senior Patient Registrar / Financial Clearance Center
New York Presbyterian
10.2018 - Current
Credit Representative
NEW YORK Presbyterian Lawrence Hospital
12.2016 - 08.2018
Registrar/Unit Clerk
NEW YORK Presbyterian Lawrence Hospital
02.2007 - 12.2016
Clerk, Health information management
Bronx Lebanon Hospital
09.2006 - 12.2006
Bachelor of Science - Business & Administration, with focus on Healthcare Administration
Southern New Hampshire University