Ruben Gloria
Eden,TX
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dispatcher
Thompson fuels
San Angelo, TX
10.2009 - Current
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork for review by management staff.
- Ensured compliance with safety regulations and company polices
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
- Scheduled loads according to priority and available equipment.
- Monitored changes in delivery schedule and communicated changes to customers.
- Managed daily delivery and work schedules to maximize coverage.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Arranged for repairs to restore service and schedules.
- Prepared daily work and run schedules.
Education
High School Diploma -
Brady High School
Brady, TX06-1990
Skills
- GPS tracking
- Route optimization
- Regulatory compliance
- Customer service
- Load scheduling
- Delivery coordination
Certification
- Bobtail/ Service and installation
- Leadership training
- Lead my squad in Iraq while delivering supply to the field
Timeline
Dispatcher
Thompson fuels
10.2009 - Current
High School Diploma -
Brady High School