Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruben Godinez

Merrillville,IN

Summary

Highly observant security professional accustomed to working alone to maintain security at Ivy Tech Community College facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Bilingual fluency in English and Spanish.

Detail-oriented Security Guard with experience managing large-scale patrols of North Building and Main Entrance Building properties. Fluent in English and Spanish. Expertise in personal and video surveillance. Sound knowledge of interrogation and interviewing procedures. Observant Unarmed Security Officer accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.

Overview

15
15
years of professional experience

Work History

Unarmed Security Officer

Hartsfield Village
Munster, IN
05.2023 - Current
  • Conducted security checks on staff entering or leaving the premises.
  • Patrolled assigned areas to detect suspicious activities and persons.
  • Responded promptly to emergency situations using appropriate resolution strategies.
  • Investigated suspicious activity or incidents according to company guidelines.
  • Provided customer service assistance in resolving conflicts or disputes.
  • Maintained logs of all security related incidents and wrote detailed reports for management review.
  • Inspected buildings periodically for signs of intrusion or damage.
  • Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
  • Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, locks., to ensure proper functioning.
  • Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
  • Provided escort services as needed for visitors requiring special attention.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.

Security Guard

Ivy Tech Community College Of Indiana
East Chicago, IN
07.2017 - 03.2024
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
  • Monitored and authorized entrance and departure of employees, visitors and other persons
  • Called police and fire departments during emergency situations, administering first aid and CPR until arrival
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant
  • Responded to alarms, emergencies, and disturbances.

Janitor

SLP Commerical & Janitorial
Crown Point, IN
01.2014 - 06.2018
  • Steam cleaned and shampooed carpets to prolong life of fibers and boost color
  • Helped set up venue for special events by locating furniture and building desired arrangements
  • Protected floors and fixtures with correct application of solutions and use of cleaning equipment
  • Wet mopped and spot mopped public corridors, washrooms and classrooms
  • Gathered and emptied trash and recycling bins
  • Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness
  • Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
  • Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas
  • Set up and took down chairs and tables
  • Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections

Retail Merchandiser

Macys
Merrillville, IN
08.2012 - 01.2013
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth
  • Updated seasonal displays such as windows and mannequins to highlight current product lines
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations
  • Handled storage of articles in bins, floor, shelves and assigned areas according to product categories
  • Removed outdated and overripe items from stock to eliminate health risks
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience

Barista Cashier

Dunkin' Donuts
Whiting, IN
06.2010 - 06.2012
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed
  • Monitored cooking completion times for efficient use of ovens and other equipment
  • Listened to customer desires and needs to recommend optimal products
  • Monitored multiple databases to keep track of all company inventory
  • Restocked counter and customer areas to maintain adequate items levels for expected needs
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Education

High School Diploma -

East Chicago Central High School
East Chicago, IN
2010

Skills

  • Excellent communication skills
  • Attention to detail
  • Patrolling
  • Customer service
  • AED training
  • First aid certified
  • Loss prevention
  • Merchandise stocking
  • Report writing
  • Facility Security
  • Property Patrol
  • CCTV Monitoring
  • Multi-line telephone skills

Timeline

Unarmed Security Officer

Hartsfield Village
05.2023 - Current

Security Guard

Ivy Tech Community College Of Indiana
07.2017 - 03.2024

Janitor

SLP Commerical & Janitorial
01.2014 - 06.2018

Retail Merchandiser

Macys
08.2012 - 01.2013

Barista Cashier

Dunkin' Donuts
06.2010 - 06.2012

High School Diploma -

East Chicago Central High School

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