Ruben Hernandez
Delano,CA
Summary
Dynamic Workflow Specialist at Honeywell International Inc. with a proven track record in optimizing processes and enhancing efficiency. Skilled in SAP and problem-solving, I fostered a culture of continuous improvement, significantly reducing error rates and elevating team performance through effective communication and attention to detail.
Overview
23
23
years of professional experience
Work History
Workflow Specialist
Honeywell International Inc.
02.2020 - Current
- Collaborated with cross-functional teams to optimize workflows, resulting in improved departmental efficiency.
- Maintained consistent quality standards across all deliverables through diligent oversight of work processes and attention to detail.
- Reduced error rates with diligent monitoring of workflow processes and timely resolution of issues.
- Fostered a culture of continuous improvement within the organization by regularly soliciting feedback from team members and implementing impactful changes.
- Communicated with team members to enforce deadlines and quality standards.
- Managed teams and delegated training and development.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
Freight Conductor
Union Pacific Railroad Co
05.2018 - 01.2020
- Maintained accurate records of all cargo transported to ensure timely delivery and customer satisfaction.
- Played a crucial role in maintaining an accident-free workplace by strictly adhering to safety guidelines and reporting potential hazards.
- Streamlined communication between train crews and dispatchers, resulting in more efficient operations.
- Identified potential risks during daily operations, taking proactive measures to mitigate hazards and maintain safety standards.
- Established clear communication channels among crew members during high-stress situations which ensured smooth operations.
- Reduced operational costs with thorough inspections of freight cars, identifying maintenance issues early.
- Developed strong working relationships with team members, fostering a supportive work environment that contributed to increased morale and productivity.
- Ensured compliance with federal regulations by staying up-to-date on industry changes and implementing necessary adjustments.
- Communicated with train dispatchers to obtain and adjust directions.
- Communicated through various methods to conduct train movement.
- Performed daily inspections on switches.
- Inspected train in motion and stationary to determine proper functionality.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Performed air brake and electrical connection coupling.
- Cut, switched and supervised loading and unloading of railcars.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
- Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
- Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
Lead Downhole Pump Technician
Snow Well Services
07.2017 - 05.2018
- Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
- Provided exceptional customer service, addressing client concerns and offering expert advice on pump operation and maintenance.
- Completed pump assemblies with precision, ensuring optimal performance and minimal downtime.
- Managed inventory of repair parts efficiently, minimizing waste while ensuring availability for urgent repairs.
- Improved pump system efficiency by conducting thorough diagnostics and implementing corrective measures.
- Built strong relationships with clients, vendors, and team members to ensure smooth project execution and promote repeat business opportunities.
- Maintained detailed records of all service work completed to ensure proper documentation for clients'' reference.
- Achieved a high level of safety compliance by adhering to company policies and industry regulations at all times during pump servicing tasks.
- Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
- Kept shop workspaces and various fieldwork locations clean and organized for maximum productivity.
Branch Manager
Distribution Now
09.2012 - 06.2017
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Managed inventory effectively by conducting regular audits, ordering supplies as needed, and updating internal records accurately.
- Worked long days outside despite adverse weather, completing projects with caution and attention to meticulous data collection.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
- Monitored and tracked budgets and expenses.
Forklift Operator
Ecolab
10.2002 - 09.2012
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
- Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
- Supported inventory accuracy, assisting in periodic stock counts and audits.
- Increased operational flexibility by obtaining certifications for various types of forklifts.
Education
General
Bassett Senior High School
La Puente, CA07-2002
Skills
- Deadline management
- User acceptance testing
- Workflow Analysis
- Workload balancing
- Meeting facilitation
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- SAP, Oracle and Mainframe
- Microsoft Office
Timeline
Workflow Specialist
Honeywell International Inc.
02.2020 - Current
Freight Conductor
Union Pacific Railroad Co
05.2018 - 01.2020
Lead Downhole Pump Technician
Snow Well Services
07.2017 - 05.2018
Branch Manager
Distribution Now
09.2012 - 06.2017
Forklift Operator
Ecolab
10.2002 - 09.2012
General
Bassett Senior High School
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