Ruben Hernandez

· As a Border Patrol Processing Coordinator, I support Border Patrol, intelligence, and all law enforcement agencies with intake processing, humanitarian care, interviews, and transport of illegal immigrant detainees.

· I analyze detainee biometric data utilizing the FPQ2 EARMs database to determine if detainees are wanted by other law enforcement agencies and identify potential terrorists and instruments of terror.

• Remotely provided case management for family reunification services for unaccompanied migrant children.
• Identified and vetted potential family members and non-related sponsors for reunification.

• Provided case management for family reunification services for unaccompanied migrant children.
• Identified and vetted potential family members and non-related sponsors for reunification.
• Coordinated the timely release and discharge process of unaccompanied minors to authorized family members and approved caregiver/sponsor.

• Assertive community treatment (ACT) provided intensive community-based mental health case management care for individuals experiencing serious mental illness.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.

· Handled all aspects of case planning and case management including updating records, complying with licensing requirements, and evaluating progress levels.

· Facilitated the delivery of temporary housing services/rental assistance through the HOPWA program using approved screening tools and program applications.

· Ensured that each HOPWA application and individual housing plan was completed accurately and updated annually or as deemed necessary.

· Ensured that each HOPWA application and individual housing plan was completed accurately and updated annually or as deemed necessary.

· Handled all aspects of case planning and case management including updating records, complying with licensing requirements, and evaluating resident progress levels.

· Provided HOPWA rental assistance (TBRA) and non-medical case management to eligible Project Champs clients.

· Advocated for and ensured clients' social services, medical, and safety needs were addressed in accordance with program rules.

· Ensured that each HOPWA application and individual housing plan was completed accurately and updated annually or as deemed necessary.

· Handled all aspects of case planning and case management including updating records, complying with licensing requirements, and evaluating resident progress levels.

· Provided HOPWA rental assistance (TBRA) and non-medical case management to eligible Project Champs clients.

• Provided comprehensive support to the supervising teachers and Behavioral Specialists in setting the tone and facilitating classroom environment.
• Served as a mentor to new instructional aides, offering guidance on effective teaching methods and sharing best practices from personal experience.

· Provided care, supervision, and counseling services for detained youths.

· Rendered mediation between family and youths, facilitated groups such as anger management, social skills, and helped improve underdeveloped life skills.

· Facilitated and supervised the activities of all detained juveniles mandated by the standard operating policy and procedures through the established chain of command.

· Possessed knowledge of state mandated training and procedures for: counseling, guidance, suicide prevention, cultural awareness, gang intelligence, and Crisis Prevention Intervention (CPI).