Ruben Herrera
Silver Spring,MD
Overview
5
5
years of professional experience
Work History
Delivery Expert
Domino's Pizza
Towson, Maryland
09.2025 - Current
- Delivered pizzas efficiently to customers.
- Collaborated with team members to ensure timely order preparation and dispatch.
- Inspected orders before and after delivery to guarantee customer satisfaction.
Bowling Attendant
Columbia Country Club
Chevy Chase, MD
05.2024 - 03.2025
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Monitored the progress of games to ensure safety regulations were followed.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Ensured that all rules and regulations regarding safety were adhered to at all times.
- Kept track of lane availability and updated it accordingly in order to maximize usage.
- Inspected bowling balls for damages or defects before returning them to customers.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Associate
Panera Bread
Olney, MD
09.2021 - 01.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified the needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Education
Biology
Towson University
Baltimore, MD12-2026
Skills
- Laboratory techniques
- Data analysis
- Research methodology
- Customer service
- Problem solving
- Team collaboration
- Equipment maintenance
- Proactive mindset
- Attention to detail
Timeline
Delivery Expert
Domino's Pizza
09.2025 - Current
Bowling Attendant
Columbia Country Club
05.2024 - 03.2025
Associate
Panera Bread
09.2021 - 01.2023
Biology
Towson University