Ruben Jimenez
Dallas,TX
Summary
I am actively pursuing opportunities within a dynamic organization poised for mutual growth and expansion. With over 15 years of demonstrable success in leadership roles focused on relationship-building management, notably within the realms of commercial real estate and property management, I bring a wealth of experience to the table. My career is marked by a goal-oriented approach, consistently driving enhanced productivity, elevated customer satisfaction, and increased revenue generation. Committed to optimizing operational procedures and harnessing employee talents for sustained success, I have a proven track record of aligning business operations with market dynamics to foster enduring company growth.
Overview
20
20
years of professional experience
Work History
District Sales Manager
Cubework
10.2022 - Current
- Territory included: 9 properties in and out of state ranging from 100-530,000 sqft, while maintaining occupancy and leasing commercial real estate; office, parking, and warehouse at each.
- Oversee each staffed location within territory; including all sales and operations of each property.
- Top sales performer, achieved and exceeded company-defined sales quotas consistently.
- Monitor PnL for each location in territory.
- Reconcile accounts for each location; including default actions and policy compliance.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified opportunities to improve business process flows and productivity.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Identified business development challenges and customer concerns for proactive resolution.
- Created cross-functional teams to promote consistent company structure, demand-generation programs and sales tools.
Community Manager
Cubework
11.2021 - 10.2022
- Worked with maintenance staff to complete timely repairs and enhancements
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration
- Managed community within established cost constraints
- Increased office organization by creating filing systems and managing confidential information carefully
- Collaborated with city officials during interior renovations and construction
- Established and maintained operational standards for 3 locations
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
Assistant Property Manager
Adams LaSalle Realty, LLC
07.2021 - 10.2021
- Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective action, while maintaining adherence to contractual obligations and safe housing environment for tenants of 2 properties, with over 300+ units each.
- Escalated critical issues to property and regional manager to ensure immediate resolution
- Inspected properties regularly to identify deficiencies and schedule repairs
- Collected monthly assessments, rental fees, deposits and payments
- Oversaw daily operations, maintenance and administration of two properties
- Solicited and analyzed bids for repairs, renovation and general maintenance.
Leasing Specialist
Prolific Staffing Services
12.2019 - 05.2020
- As a temporary leasing agent, able to adjust quickly to a variety of properties daily; from class A properties to tax credit criteria properties
- Guided clients from beginning to end of the renting process in choosing the right property for their needs
- Showed properties and models to potential renters at open houses as well as appointments
- Followed up with prospects and renters to ensure a sense of gratitude and dependability.
Sales Associate
Soultopia, LLC
09.2018 - 09.2019
- Provide amazing customer service in metaphysical environment
- Ensure all new and existing products into system and ensure inventory is current
- Provide insight and education for specialty services such as intuitive readings, healings and classes
- Brand ambassador at multiple events and shows, including display set up, customer consultations and, event tear down
- Balance cash drawer and petty cash transactions
- Assist and manage social media platforms.
- Managed 2 locations
PROPERTY MANAGER
MILLENNIAL APARTMENTS, LLC
05.2018 - 08.2018
- Followed up on delinquent tenants and coordinated collection procedures
- Scheduled contractors for maintenance issues
- Verified that all customer complaints handled promptly and appropriately
- Managed two separate communities of apartment homes with portfolio of 26 properties
- Prepared specifications, solicited bids and approved subcontracts for building services.
ASSISTANT PROPERTY MANAGER
SUNCHASE AMERICAN
09.2016 - 02.2018
- Assumed all duties not performed by property manager
- Led team and property through changes in management, staff and, updates to policies and procedures
- Paid invoices by verifying transaction information, scheduling and preparing disbursements and obtaining authorization of payments
- Performed all duties associated with leasing apartments to new residents, including training new leasing personnel
- Inspected grounds, facilities and equipment on regular basis and directed staff/vendors to perform maintenance
- Identified problems proactively and handled concerns from residents
- Collected monthly rent and other monies for 300+ residents
- Handled collection activities via phone and email along with written documentation.
LEASING MANAGER
SUNCHASE AMERICAN
06.2015 - 11.2016
- Trained 7 in-house and sister property leasing teams for company-wide standard of policies and procedures
- Politely assisted prospects in person and via email, text messages, social media, and phone calls
- Earned management trust by responsibly opening and closing office and model for weekend hours
- Provided elevated residential experience to generate loyal community retention
- Answered rental criteria inquiries with up to date rates and knowledge of availability along with current policy
- Effectively communicated with and supported maintenance team on daily basis to ensure completion of resident satisfaction
- Verified income, rental & criminal history and carefully screened applicants for approval.
Education
GED -
Mountain View College
Dallas, TX05.2004
Skills
- Yardi, Onesite, Entrada, Appfolio
- Property Management
- Customer Service
- Office Management
- Commercial/ Industrial Real Estate
- Accounts Receivable
- Social Media Management
- Microsoft Outlook, Excel, Office, Powerpoint
- General Ledger Reconciliation
- Account and Territory Management
- Coaching and Mentoring
- Business Development and Planning
- Employee Supervision
- Strategic Planning
- Territory Expansion
- Recruiting and Hiring
Timeline
District Sales Manager
Cubework
10.2022 - Current
Community Manager
Cubework
11.2021 - 10.2022
Assistant Property Manager
Adams LaSalle Realty, LLC
07.2021 - 10.2021
Leasing Specialist
Prolific Staffing Services
12.2019 - 05.2020
Sales Associate
Soultopia, LLC
09.2018 - 09.2019
PROPERTY MANAGER
MILLENNIAL APARTMENTS, LLC
05.2018 - 08.2018
ASSISTANT PROPERTY MANAGER
SUNCHASE AMERICAN
09.2016 - 02.2018
LEASING MANAGER
SUNCHASE AMERICAN
06.2015 - 11.2016
GED -
Mountain View College
Similar Profiles
Jodie DelatorreJodie Delatorre
General Manager at Unis Transportation/ CubeworkGeneral Manager at Unis Transportation/ Cubework
Lovely Joy MagallanesLovely Joy Magallanes
Real Estate Admin at CUBEWORK PHReal Estate Admin at CUBEWORK PH
Silvia ArciniegaSilvia Arciniega
HOUSEKEEPING at Washington Pointe Las Colinas Senior LivingHOUSEKEEPING at Washington Pointe Las Colinas Senior Living