Ruben Lewis
Mojave,CA
Summary
A customer-focused professional with strong skills in conflict resolution, communication, and problem-solving, ensuring satisfaction and loyalty. Known for being adaptable, reliable, and proactive in meeting both customer and organizational goals. Dedicated to building positive relationships through effective service and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Assertive Security Services And Consulting Group
11.2022 - 01.2025
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Conducted security checks on staff entering or leaving the premises.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Completed full building and grounds patrols to spot and investigate concerns.
Manager
God’s Property
03.2023 - 06.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed and motivated employees to be productive and engaged in work.
Salesman
Med Guys
10.2020 - 02.2021
- Greeted customers and provided information about products and services.
- Analyzed customer feedback data to identify areas of improvement in terms of customer service or product offerings.
- Increased sales by offering advice on purchases and promoting additional products.
- Developed strong client relationships through consistent communication and exceptional customer service.
Education
High School Diploma -
California City High School
California City, CA05-2016
Skills
- Situational Awareness
- Time management
- Verbal and written communication
- Customer service
- Customer relationship building
- Customer care
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
Security License
Security Guard
Issued by: [CA/Bureau of Security & Investigative Services]
Date Obtained: [January, 2025]
Expiration Date: [January, 2027]
Timeline
Manager
God’s Property
03.2023 - 06.2024
Unarmed Security Officer
Assertive Security Services And Consulting Group
11.2022 - 01.2025
Salesman
Med Guys
10.2020 - 02.2021
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
High School Diploma -
California City High School