Ruben Marquina
Compton,CA
Summary
Detail-oriented collaborator skillful in successfully solving issues and distributing assignments. Recognized as team player with well-honed leadership and critical thinking skills.
Overview
20
20
years of professional experience
Work History
Control Dispatch Supervisor
Los Angeles Memorial Coliseum
08.2017 - Current
- Modernize communications systems to improve productivity, reliability and efficiency.
- Input updated and detailed records of calls in electronic database.
- Communicate with personnel to coordinate timely tasks and event needs.
- Transmit policies and locations with staff during events.
- As former ADA supervisor, led and coordinated with the team in order to assist guests during events.
Field Agent
Lexitas Legal
08.2017 - Current
- Keep up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Collect and prepare records.
- Compile documentation, ensuring accuracy and detail for legal briefs, court and trial exhibits.
- Provide clerical support and research for cases.
Health Information Management Clerk
PIH Health Hospital - Whittier
08.2015 - 03.2017
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Secured confidential patient information from unauthorized access.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Upheld HIPAA regulations and standards for protecting patient information.
Release of Information Clerk
Trackstar Copy Service
04.2004 - 04.2015
- Coordinated patient information flow through caregivers, insurance companies, billing departments and patients.
- Reproduced protected health information by using data extraction and file management techniques.
- Completed certifications and notarization of documents for court and legal purposes.
- Handled phone calls from attorneys, insurance companies and patients.
- Navigated within patient records to locate requested documentation, successfully several requests per day.
- Entered patient medical information into electronic medical records systems.
Education
Bachelor of Science - Communications
University of Phoenix
Tempe, AZ05.2025
High School Diploma -
Compton High School
Compton, CA06.1999
Skills
- Route Planning
- Logistics Management
- Mentoring and training
- Incident Reporting
- Transportation Coordination
- Records Maintenance
- Customer Relations
- Data Entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Control Dispatch Supervisor
Los Angeles Memorial Coliseum
08.2017 - Current
Field Agent
Lexitas Legal
08.2017 - Current
Health Information Management Clerk
PIH Health Hospital - Whittier
08.2015 - 03.2017
Release of Information Clerk
Trackstar Copy Service
04.2004 - 04.2015
Bachelor of Science - Communications
University of Phoenix
High School Diploma -
Compton High School
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