Detail-oriented collaborator skillful in successfully solving issues and distributing assignments. Recognized as team player with well-honed leadership and critical thinking skills.
Overview
20
20
years of professional experience
Work History
Control Dispatch Supervisor
Los Angeles Memorial Coliseum
08.2017 - Current
Modernize communications systems to improve productivity, reliability and efficiency.
Input updated and detailed records of calls in electronic database.
Communicate with personnel to coordinate timely tasks and event needs.
Transmit policies and locations with staff during events.
As former ADA supervisor, led and coordinated with the team in order to assist guests during events.
Field Agent
Lexitas Legal
08.2017 - Current
Keep up-to-date on case progress by frequently reviewing records and reporting findings to clients.
Collect and prepare records.
Compile documentation, ensuring accuracy and detail for legal briefs, court and trial exhibits.
Provide clerical support and research for cases.
Health Information Management Clerk
PIH Health Hospital - Whittier
08.2015 - 03.2017
Retrieved medical data for physicians and patients.
Performed regular quality and validation assessments on patient data to verify accuracy.
Secured confidential patient information from unauthorized access.
Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
Catalogued patient data in clinical databases and registries according to regulatory practices.
Upheld HIPAA regulations and standards for protecting patient information.
Release of Information Clerk
Trackstar Copy Service
04.2004 - 04.2015
Coordinated patient information flow through caregivers, insurance companies, billing departments and patients.
Reproduced protected health information by using data extraction and file management techniques.
Completed certifications and notarization of documents for court and legal purposes.
Handled phone calls from attorneys, insurance companies and patients.
Navigated within patient records to locate requested documentation, successfully several requests per day.
Entered patient medical information into electronic medical records systems.
Education
Bachelor of Science - Communications
University of Phoenix
Tempe, AZ
05.2025
High School Diploma -
Compton High School
Compton, CA
06.1999
Skills
Route Planning
Logistics Management
Mentoring and training
Incident Reporting
Transportation Coordination
Records Maintenance
Customer Relations
Data Entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Control Dispatch Supervisor
Los Angeles Memorial Coliseum
08.2017 - Current
Field Agent
Lexitas Legal
08.2017 - Current
Health Information Management Clerk
PIH Health Hospital - Whittier
08.2015 - 03.2017
Release of Information Clerk
Trackstar Copy Service
04.2004 - 04.2015
Bachelor of Science - Communications
University of Phoenix
High School Diploma -
Compton High School
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