Ruben Martinez
Placentia,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Owner/Operator
A & O Construction
11.2017 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior workmanship to customers.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Superintendent
The Chambers Company
01.2011 - 09.2017
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Established successful procedures for day-to-day operations and long-term planning.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Maintained safety onsite and upheld all OSHA regulations
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Managed 4-6 workers when performing duties in line with local and national building codes in construction.
- Resolved conflicts between staff and customers swiftly and professionally.
- Negotiated contracts with suppliers and vendors to confirm quality and cost effectiveness.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Trained workers in proper methods, equipment operation and safety procedures.
- Developed and maintained positive relationships with clients.
- Inspected equipment and tools used for safe operation.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
Sales Associate
Jadtec Security Services
05.2010 - 01.2011
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Villa Park High School
Villa Park, CA06.1999
Skills
- Operations Oversight
- Operations Management
- Operational Reporting
- Sales Negotiation
- Personnel Management
- Relationship Management
Timeline
Owner/Operator
A & O Construction
11.2017 - Current
Superintendent
The Chambers Company
01.2011 - 09.2017
Sales Associate
Jadtec Security Services
05.2010 - 01.2011
High School Diploma -
Villa Park High School
Similar Profiles
Hamse Harir AbdiHamse Harir Abdi
Finance and Operations Consultant at Somdevelopment Construction & Daawad ConstructionFinance and Operations Consultant at Somdevelopment Construction & Daawad Construction
LAMONT D. DAWSONLAMONT D. DAWSON
Owner at Dawson Construction Management/ TLD ConstructionOwner at Dawson Construction Management/ TLD Construction
Chance Scott BluthChance Scott Bluth
General Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home ServicesGeneral Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home Services
Rana MasudRana Masud
Site Supervisor at NKH Construction Equipment pte ltd (Kienta Engineering Construction pte ltd)Site Supervisor at NKH Construction Equipment pte ltd (Kienta Engineering Construction pte ltd)
MEGAN SANDERSMEGAN SANDERS
Education Specialist at Garden Grove Unified School DistrictEducation Specialist at Garden Grove Unified School District