Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruben Martinez

Rochester

Summary

Dynamic Retail Store Manager with a proven track record at Cricket Wireless, enhancing store profitability and exceeding sales goals through innovative merchandising and efficient inventory management. Expert in customer service and problem-solving, I boosted employee retention by fostering a positive work environment. Skilled in retail operations, I'm highly motivated, dependable, and excel in multitasking.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Retail Store Manager

Cricket Wireless
02.2019 - 08.2024
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Submitted orders for new inventory.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Optimized store displays and appearance via strategic merchandising.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

GED -

Willard DTC
Willard Ny
09-2016

Skills

  • Customer service
  • Strong multi-tasking
  • Problem-solving
  • Retail operations
  • Highly motivated
  • Friendly and outgoing
  • Dependable and reliable
  • Work Planning and Prioritization

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Retail Store Manager

Cricket Wireless
02.2019 - 08.2024

GED -

Willard DTC
Ruben Martinez