Ruben Medina
Valparaiso,IN
Summary
Accomplished Manager with strong record of business leadership and continuous improvement. Monitors performance and identifies issues to implement new technologies and optimize resources. Results-driven leader with skills in budget management and supply chain practices. Willing to take on any task to support team and help business succeed. Offers strong communication and critical thinking abilities.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Pet Supply Plus
La Porte, IN
09.2025 - Current
- Partner with the Store Team Leader (STL) on staffing efforts, including recruiting, onboarding, and cross-training, to ensure the store is adequately resourced.
- Assist the STL in implementing daily operational standards (animal care, safety, cleanliness, merchandising, inventory, and security) to ensure a consistent, high-quality neighbor experience.
- Facilitate training and onboarding programs for new hires and existing staff, ensuring consistency in skills and service delivery across the team.
- Support in motivating and developing team members through recognition, coaching, mentoring, and reinforcement of company culture and values.
- Assist with local community partnerships, events, and brand-building activities to enhance neighbor engagement and loyalty.
Operations Manager
Petco
- Ensures 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date.
- Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards.
- Ensures that the store is well stocked and inventory counts are accurate.
- In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock.
- Ensures that the backroom and equipment is organized and clean per OSE standards.
- Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets
- Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
- Ensures highest productivity levels are achieved for receiving, processing and stocking.
- Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges.
- Performs the daily balance of cash drawer as necessary.
- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
- Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.
- Adhere to and promote established safety procedures.
- Ensures the facilitation and accuracy/integrity of the Blue Dot program.
- Ensure that unforgivable items are in stock at all times.
- Directly supervises the Merchandise Operations Specialists.
- Leads and coaches all store partners in providing great guest service and performing their assigned task with the objective of achieving budgeted sales.
- Ensures RTV and Hazardous Waste processed are managed per Petco policy.
- Communicate all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader e.g. guest complaints, item requests, inadequate inventory levels.
- Perform all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed.
- LOD Key Accountabilities : Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.
- Ensure OSE standards are maintained throughout the store.
- Ensure that the store is opened and/or closed in accordance with established P&Ps.
- Provide training and coaching in GUEST and product knowledge to store partners.
- In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.
- Adhere to and promote established safety procedures.
- Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.
Surveillance Operator
Hardrock Casino Northern
- Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.
- Record events in table games, slots, cage, hard count, soft count.
- Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.
- Perform duties in compliance with company standards and gaming regulations.
- Assist in the coordination and resolution of emergency situations.
- Responsible for disclosing irregularities, variances from procedures etc., observed during the performance of duties to the immediate attention of management.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Responsible for cleaning and sanitizing work and public spaces.
- Perform all other related and compatible duties as assigned.
- Perform work regularly and adheres to all Indiana Gaming Regulations.
Cycle Counter
Dollar General Westville Fresh Facillity
Westville
- Counts each pick line and storage location for items displayed in the cycle count work queue.
- Verifies packing, retail price, and description for items being cycle counted.
- Researches and reconciles all findings daily.
- Troubleshoots inventory problems and reports inventory issues that require immediate attention to area supervisor.
- Adjusts existing inventory data when necessary.
- Completes all SBCC counts daily.
- Completes all system scheduled counts, control group counts, and food counts daily.
- Participates in ESS sampling and performs counts with external auditor.
- Programs, troubleshoots problems with, and operates radio frequency units.
- Meets and maintains safety, quality and productivity standards.
Merchandise and Inventory Supervisor
Best Buy
- Assisted in planning and execution of annual physical inventory counts as required by company policy.
- Identified opportunities for cost savings through analysis of current processes and vendor contracts.
- Developed standard operating procedures SOPs for all aspects of inventory control processes.
- Improved warehouse workflows by documenting standard procedures.
- Collaborated with purchasing department to maintain optimal stock levels for all products.
- Oversaw daily warehouse operations, including shipping, receiving, and order fulfillment.
- Liaised with other departments to facilitate smooth communication regarding inventory needs or changes.
- Helped manage flow of products through warehouse from receiving through replenishment.
- Ran inventory counts on 30-day, 90-day and annual cycles.
- Monitored warehouse performance metrics to identify areas for improvement or necessary adjustments.
- Created reports detailing current stock levels, product movement trends, and potential shortages or overages.
- Trained new employees on proper procedures related to inventory management and control.
- Enforced established best practices and updated inventory control processes for changing demands.
- Managed, monitored and consolidated storage for maximum space utilization.
Assistant Store Leader
Kroger
- Assist store manager & associates in the achievement of a favorable customer shopping experience and team environment.
- Maximize sales and profitability by executing sales plans, implementing & supporting company programs.
- Monitor & enforce customer service standards.
- Communicate necessary information to associates to help them effectively perform their jobs.
- Partner with store/district management to identify & develop talent.
- Assist with the hiring, training & development of store associates.
- Develop & implement a department business plan to achieve desired results.
- Create & execute communications plans.
- Assist store manager in a higher level of management functions.
- Support store manager in management of the store.
- Assist with the management of labor & supply costs on a daily basis to meet customer service & financial targets.
- Assist with the management of store operations.
- Ensure associates have working knowledge of federal, state, & local laws.
- Prepare & submit driver reports on the performance of their duties.
- Complete performance reviews and provide feedback to direct reports.
Bookseller
Barnes & Noble
- Bookseller Cross trained in multiple areas of the store.
- Customer service which involved answering phones and placing orders and pre-orders over the phone.
- Assisting customers find their desired products.
- Moving books on v-carts out to the floor to be placed in section.
- Nook counter which involved selling nook tablets and e-readers.
- Setting up the products, installing screen protectors, and teaching an entry level nook class.
- Cashier rang customers out at the front of the store handled cash and signed customers up for the company membership card.
- Managing back room inventory.
Education
High School -
Valparaiso High School
ValparaisoSkills
- Process Improvement
- Health and safety compliance
- Logistics Oversight
- Inventory Management
- Business Development
- Marketing
- Organizational Management
- Customer Service
- Performance reporting
- Workflow Optimization
- Continuous Improvement
- Problem Solving
- Conflict Resolution
Accomplishments
- Honorably Discharged from U.S. Army, 2010-01-01
- Ordained Minister by Universal Life Church Ministries, 2013-01-01
Timeline
Assistant Manager
Pet Supply Plus
09.2025 - Current
Operations Manager
Petco
Cycle Counter
Dollar General Westville Fresh Facillity
Merchandise and Inventory Supervisor
Best Buy
Bookseller
Barnes & Noble
Surveillance Operator
Hardrock Casino Northern
Assistant Store Leader
Kroger
High School -
Valparaiso High School