Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RUBEN MERCADO

Houston,TX

Summary

Personable Sandwich Artist demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service.

Overview

2
2
years of professional experience

Work History

Sandwich Artist/Line Cook/Cheesemonger/Barista

Caputo's Market & Deli
01.2023 - 07.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter, and dining areas cleaned and sanitized.
  • Prepared salads, soups, and sandwiches for customers.
  • Thoroughly hand-washed dishes, pans, and utensils to tidy up serving line.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended products based on an understanding of a customer's needs and preferences.
  • Stocked merchandise
  • Made brand-specific cafe beverages with focus on speed, quality, and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages


Sandwich Artist

Subway
08.2021 - 11.2021
  • Providing services quickly for hundreds of customers each day
  • Following food safety regulations at all times
  • Able to work effectively as a team and independently
  • Achieving customer satisfaction without error
  • Processed customer orders, managed transactions, bagged orders, restocked items and foods, and maintained cleanliness of bathroom and floors
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Monitored inventory
  • kept kitchen, counter and dining areas cleaned and sanitized
  • Kept drawer balanced by accurately processing cash, credit, and debit payments.
  • Checked on dining areas frequently ro clean up spills, wipe down tables and restock stations

Education

High School Diploma -

George I. Sanchez High School
Houston, TX
05.2022

Skills

  • Punctual and hard working
  • Serve Food
  • Sandwich Artistry
  • Menu Memorization
  • Equipment Operation
  • Customer Service
  • Food and Beverage Service
  • Kitchen Organization
  • Safe work Practices
  • Food Handling
  • Cash Handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sandwich Artist/Line Cook/Cheesemonger/Barista

Caputo's Market & Deli
01.2023 - 07.2023

Sandwich Artist

Subway
08.2021 - 11.2021

High School Diploma -

George I. Sanchez High School

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RUBEN MERCADO