Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
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Ruben Molina

Ruben Molina

Miami,FL

Summary

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Property Manager

Megacenter
Miramar, FL
08.2020 - Current
  • Managing all day to day operations, Maintaining Company standards in facilities, product quality, collections, auctions, online marketing, auditing, creating modules
  • Ensuring that units/offices meets and exceed it's annual operating plans
  • Management of Vendors
  • Annual leasing for Office Suite, and Leasing Monthly Storages
  • Hiring Vendors with the lowest price and with best quality services
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Managing annual budgets and forecasting for the following year
  • Creating reasonable projects to approve facility and customer satisfaction and getting through operations
  • Creating letters to be sent out through Certificate of mailing or Affidavits of Mailing for customer notification of sensitive information
  • Negotiations and Communications.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Completed lease applications and verifications, notifying prospects of results.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Built relationships with service vendors and submitted associated billing statements.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Met with clients to negotiate management and service contracts.
  • Compiled and conveyed operational and financial data to regional manager.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
  • Recommended clarifications and changes in program policies to director of property management.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.

Assistant/ Store Manager

Stor-All Storage/ Extra Space Storage
Miami, Broward, Palm Beach County, FL
01.2013 - 07.2020
  • Managing all day to day operations
  • Opening and Maintaining customers accounts by assisting
  • Handling customer inquiries and changes to the accounts
  • Providing the best customer experience whether on the phone or in person interaction
  • Providing customers with the best solution to their storage needs
  • Collections and Auctions
  • Creating letters to be sent out through Certificate of mailing or Affidavits of Mailing for customer notification of sensitive information
  • Property Maintenance through vendor and following budget procedures
  • Recommendations determining to retaining/leaving certain vendors or services
  • Assisting other sites when opening or need for coverage.

Receptionist/ Teller/ Loan Officer

Peoples Credit Union
Pembroke Pines, FL
07.2009 - 12.2012
  • Increase sales by 17% over a two year period
  • Conducted analysis to address issue which led to positive outcome
  • Provided onsite training
  • Monitored multiple databases to keep track of all company inventory
  • Successfully led key projects when resulted in positive outcome
  • Planned and executed projects.

Crew leader/ Assistant Manager

Multi-Restaurants/ HMS Host Marriott (MIA Airport)/ (GA. Airports)
Miami, FL
12.1999 - 05.2012
  • Managing all day to day operations
  • Maintaining Company standard
  • Promote Cleanliness and product quality
  • Marketing
  • Coaching and Training
  • Forecast budget and Inventory for Profit and Loss
  • Customer relations
  • Floor Management.

Education

Associate of Science - Business Management

Bryant And Stratton College
Getzville, NY
04-2024

High School -

Miami Senior High School

CAM Certification -

AACC Florida CAM Online

Some College (No Degree) - Notary Public

National Notary Association
Chatsworth, CA

Skills

  • Training and Development
  • Client-Focus
  • Quick Learner/ Results-oriented
  • File/records maintenances
  • Reports generation and analysis
  • Microsoft Office
  • Excel in areas of expertise
  • Financial records and Processing
  • Operations Management
  • Change Management
  • Computer Proficient
  • Grounds Maintenance
  • Property Management
  • Tenant relations
  • Vendor Management
  • Business Administration
  • Database Management
  • Compliance Monitoring
  • Business Development
  • Maintenance Scheduling
  • Financial budgeting and reporting
  • Maintenance knowledge
  • Lease Renewals
  • Customer service-focused
  • Commercial property
  • Skilled multi-tasker
  • Knowledge of leasing and market conditions
  • Leasing and sales
  • Rent collection
  • Payment Collection
  • Adaptable
  • Property Inspections
  • Valid Florida driver's license
  • Preventive Maintenance
  • Maintenance Coordination

Certification

  • Community Association Manager License
  • Notary Public
  • Associates Degree in Business Management

Accomplishments

  • Honor Roll with a 4.0 GPA (Bryant & Stratton College)
  • Attained Community Association Manager State License
  • Attain Associates Degree in Business (Continuing my education to gain my Bachelors degree)

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Property Manager

Megacenter
08.2020 - Current

Assistant/ Store Manager

Stor-All Storage/ Extra Space Storage
01.2013 - 07.2020

Receptionist/ Teller/ Loan Officer

Peoples Credit Union
07.2009 - 12.2012

Crew leader/ Assistant Manager

Multi-Restaurants/ HMS Host Marriott (MIA Airport)/ (GA. Airports)
12.1999 - 05.2012

Associate of Science - Business Management

Bryant And Stratton College

High School -

Miami Senior High School

CAM Certification -

AACC Florida CAM Online

Some College (No Degree) - Notary Public

National Notary Association

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