Summary
Overview
Work History
Education
Skills
Timeline
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Ruben Morales Jr

Orange

Summary

Results-oriented professional with track record in business administration. Known for optimizing processes and driving organizational success through strategic planning. Proven ability to collaborate with teams and adapt to evolving business needs, leveraging skills in leadership and problem-solving.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon
09.2023 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Sales Associate Specialist

Home Depot
01.2019 - 01.2022
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Manager of Operations

Kings Landing Food Truck
09.2017 - 02.2020
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.

Sales/Cashier Team Lead

Kicks USA
08.2016 - 02.2019
  • Enhanced store sales by upselling products and suggesting additional items to customers.
  • Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
  • Improved customer satisfaction by providing efficient and accurate cashiering services.
  • Collaborated with team members to achieve daily sales targets and deliver exceptional customer service.
  • Provided exceptional service through active listening skills, understanding customer preferences and requirements before making suggestions or processing purchases.

Education

BBA -

Montclair State University
Montclair, NJ
01-2026

Skills

  • Customer service
  • Microsoft Office Suite
  • Eye for detail
  • Project management
  • Database management
  • Human resources management
  • Project collaboration
  • Operations management
  • Data entry
  • Relationship building
  • Critical thinking

Timeline

Delivery Driver

Amazon
09.2023 - 01.2025

Sales Associate Specialist

Home Depot
01.2019 - 01.2022

Manager of Operations

Kings Landing Food Truck
09.2017 - 02.2020

Sales/Cashier Team Lead

Kicks USA
08.2016 - 02.2019

BBA -

Montclair State University

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Ruben Morales Jr