Hi, I’m
Ruben Muriente
Cleveland
Summary
Program management professional with ahistory of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.
Overview
22
years of professional experience
Work History
Office of Community Health & Community Safety & Gun Violence Prevention
Program Manager
08.2021 - Current
Job overview
- Lead trauma-informed training and awareness sessions across the City government and community
- Engage with Community agencies and partners to collaborate in creating and implementing evidence-based practices to reduce gun violence
- Coordinate with the Executive Director in identifying programmatic needs
- Support team members by ensuring they have all available tools to engage the community
- Purchase needed materials and equipment for programmatic needs
- Engage with program partners to assess conditions for programming
- Coordinate with Finance, Human Resources, and other city departments to ensure the department achieves its goals
- Create policy regarding youth violence prevention for the City of Chattanooga in coordination with the City Council and stakeholders
- Supervise youth Intervention Specialists and create a curriculum for programmatic efforts to reduce and address trauma in families
Office of Community Health
Program Manager
07.2020 - 08.2024
Job overview
- Coordinate with Executive Director in identifying programmatic needs
- Support team members by ensuring they have all available tools to engage the community
- Purchase needed materials and equipment for programmatic needs
- Engage with program partners to assess conditions for programming
- Coordinate with Finance, Human Resources, and other city departments to ensure that the department achieves its goals
- Other duties as assigned
- Create policy regarding youth violence prevention for the City of Chattanooga in coordination with the City Council and stakeholders
- Supervise youth Intervention Specialists and create a curriculum for programmatic efforts to reduce and address trauma in families
Office of Community Resilience
Program Manager
07.2020 - 07.2021
Job overview
- Create structure and operational logistics of a new office in the City of Chattanooga
- Research evidence-based and solution-focused practices to address alternative responses for mental health-related calls to 911
- Engage with city and county officials in creating policies that empower marginalized individuals who need assistance and services
- Create a strategic plan to implement support for vulnerable and disenfranchised families in the City of Chattanooga
- Create a universal referral system for citizens who seek assistance from the City of Chattanooga
Family Justice Center Chattanooga
Interim Executive Director
01.2020 - 07.2020
Job overview
- Create an outcome-based annual budget
- Attend weekly department head briefing with Mayor’s office officials
- Coordinate and facilitate programming for victims of domestic violence in Hamilton County and the City of Chattanooga
- Engage with state and federal agencies in creating policies that are victim-centered and evidenced-based regarding domestic and intimate partner violence
- Supervise a team of 12 staff and supervisors
- Serve as point of contact for all grants and onsite partners
- Coordinate with HR to hire and manage staffing at the FJC
- Participate in strategic planning in coordination with onsite and offsite partners
- Write and manage budgets that enhance service deliverables to the community
- Engage with other program directors to update policies and manuals to ensure the use of the most updated best practices regarding domestic violence, intimate partner violence, human trafficking, and sexual assault
- Assess and develop professional development for staff at the FJC
Outreach Coordinator/ Intervention Specialist Supervisor
01.2019 - 12.2019
Job overview
- Engage and assist in Lobbying for policies and legislation related to sexual violence and intimate partner violence
- Engage schools, businesses, faith communities, and businesses in Hamilton County, TN, regarding awareness, prevention, and education of domestic and sexual violence
- Conduct evidence-based practices and curriculums regarding education, understanding, and prevention of intimate partner violence, sexual violence, domestic violence, and cultural and societal norms around gender-based violence and sexual assault/harassment
- Conduct training of evidenced-based practices centered around identification of abusive relationships and victim-centered responses to those victimized by domestic violence and sexual assault for groups and institutions wanting to serve as liaisons to Family Justice Center or off-site partner
- Engage with municipal, state, and federal agencies as liaison for Family Justice Center concerning services for victims of gender-based and intimate partner violence
- Engage with the municipal government to increase awareness and available resources from the Family Justice Center
- Act as Administrator on Duty while Executive Director is not available
- Support Clinical Director in the training and development of interns at the Family Justice Center
- Coordinate with the Special Victims Unit of Chattanooga Police Department in response to cases involving Spanish-only speaking victims to ensure that information is communicated accurately and timely
- Supervision of three Intervention Specialists, working under Family Justice Center working with formerly incarcerated and at-risk youth looking to reengage with the community productively and avoid incarceration
YMCA Downtown Chattanooga
Youth Empowered to Succeed Coordinator
08.2015 - 12.2016
Job overview
- Coordinate services through the Workforce Innovation and Opportunities Act
- Conduct work readiness seminars for clients
- Engage clients from 17 years old to 24 years categorized as at risk
- Conduct time management seminars
- Engage potential at-risk youth in high school through coordinated speaking engagements
- Help clients fill out FAFSA
- Coordinate on-site job shadowing
- Coordinate with area employers to develop work experience opportunities
- Help clients build resumes and conduct a job search
- Help clients with applications and interview process
Maximus
Operations, QA, and Business Services Supervisor
01.2015 - 08.2015
Job overview
- Supervise daily operations of Families First contract with DHS
- Supervision of policy and procedures
- QA Supervisor
- Supervisor of administrative and clerical staff
- Supervisor of Business Services unit
- Coordinator and Supervisor of Security and Access to the site
- Ensure all policies are updated and SOPs are current
- Approve timesheets of staff under my supervision
- Interview potential new hires
- Maintain and analyze trends of data of clients serviced through Families First
- Complete weekly progress conferences and monthly staff evaluations
- Ensure that contract rules and regulations with DHS are being met and all performance standards are being completed
ResCare Workforce Services
Program Supervisor
06.2014 - 12.2014
Job overview
- Complete in-person or one-on-one conference with each employee every week for supervision and progress report
- Ensure all contract deliverables are achieved within the designated service delivery area
- Ensure that all documentation is completed and correctly uploaded to proper databases
- Perform QA of all files and documents
- Liaison between employees and DHS caseworkers to ensure proper services are being met
- Review and revise policies, procedures, and forms
- Complete assessment of employee performance and rating
- Process all office timesheets
- Interview and hire staff
- Approve and authorize supportive services
- Complete monthly performance reports
- Manage, distribute and inventory all monies, bus cards, and gas cards given to clients as transportation reimbursement
Southern Adventist University
Patrol Officer
01.2013 - 01.2014
Job overview
- Patrol campus of over 3,000 students
- Create and present safety presentations to staff and students
- Supervise and plan campus events as Incident Command
- Write comprehensive reports of any crime and injury
- Coordinate with local police, fire, and EMS departments during emergencies
- Coordinate with Campus Deans to ensure the safety of resident students
- Investigate and interview subjects related to possible crimes or violations of school rules
SOLNIT CENTER FOR CHILDREN
Rehabilitation Therapy Assistant / Child Service Worker
01.2007 - 01.2013
Job overview
- Set individualized educational goals for clients with behavioral health, neglect, and abuse histories, including sexual and drug abuse
- Work with students of all ages and with various intellectual disabilities
- Develop age-appropriate recreational and therapeutic activities
- Assist with community integration
- Set an educational goal for speech and language development skills
- Set educational goals for interpersonal, motor, and social skills
- Develop age-appropriate physical education programs and overall client wellness as it refers to the duration in the facility
- Familiar with current educational methods and practices about child development
- Director of the basketball program and intramural sport
- Coordinate transportation to and from medical and therapeutic appointments
- Implement gender-specific behavioral programs
- Ensure that client’s needs are met
- Assume the role of the lead child service worker, thus supervising the cottage team
- Supervision of clients with behavioral health problems as well as neglect and abuse
- Responsible for the health and behavioral management of each client
- Implement basic behavior management techniques
BRAVE ALTERNATIVES TO DETENTION
Lead Supervisor/ Assistant to Program Manager
01.2005 - 01.2007
Job overview
- Responsible for time card management
- Supervision of client care workers
- Flexibility to adapt to changes during the different shifts
- Effectively communicate important information to staff
- Provide oversight to supervisors in the program
- Interview applicants
- Communicate with people from different socio-cultural backgrounds
- Implement and supervise behavioral programs
- Develop programs to assist with the socialization of the clients
- Analyzed personnel requirements and staff utilization for each department
- Develop community integration programs
- Organize and provide support with educational and recreational activities throughout the program, including sports
- Supervision of monthly written client reports
BENTLEY ALTERNATIVES TO EDUCATION
Language Arts Teacher 9th to 12th grade
01.2003 - 01.2005
Job overview
- Prepare daily classroom lessons considering individual student needs
- I have implemented a student council
- Organize and arrange fundraisers to enhance school budget constraints
- Organize school-wide sports and activities
- Collaborate with peers in a team environment
- Effectively communicate with students, parents, administrators, and coworkers
- Understand classroom management and alternate forms of discipline
- Adapt to multiple learning styles and school goals
Education
ANTILLIAN UNIVERSITYMayaguez, PR
B.A. from Secondary Education (English Language Arts)
LIBERTY UNIVERSITY
MAPP from Masters in Public Policy
08-2023
Liberty UniversityLynchburg, VA
Ed.D from Christian Leadership & Church Revitalization
08-2025
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- MS office applications
- Policy and procedure improvements
- Training and development
- Data collection & research
- Stakeholder communications
- Public speaking
Awards
- Humanitarian Award from Church Women United, 2016
- Certified in Rule 31 Mediation (Tennessee) Family & Domestic Violence
Committees And Board Membership
- Hamilton County Children’s Cabinet, Hamilton County, TN
- Harvard Innovation Track, Youth Gun Violence
- Early Matters Coalition, Hamilton County, TN
- Chattanooga 2.0
Languages
Spanish
Native or Bilingual
Timeline
Program Manager
Office of Community Health & Community Safety & Gun Violence Prevention
08.2021 - Current
Program Manager
Office of Community Health
07.2020 - 08.2024
Program Manager
Office of Community Resilience
07.2020 - 07.2021
Interim Executive Director
Family Justice Center Chattanooga
01.2020 - 07.2020
Outreach Coordinator/ Intervention Specialist Supervisor
01.2019 - 12.2019
Youth Empowered to Succeed Coordinator
YMCA Downtown Chattanooga
08.2015 - 12.2016
Operations, QA, and Business Services Supervisor
Maximus
01.2015 - 08.2015
Program Supervisor
ResCare Workforce Services
06.2014 - 12.2014
Patrol Officer
Southern Adventist University
01.2013 - 01.2014
Rehabilitation Therapy Assistant / Child Service Worker
SOLNIT CENTER FOR CHILDREN
01.2007 - 01.2013
Lead Supervisor/ Assistant to Program Manager
BRAVE ALTERNATIVES TO DETENTION
01.2005 - 01.2007
Language Arts Teacher 9th to 12th grade
BENTLEY ALTERNATIVES TO EDUCATION
01.2003 - 01.2005
ANTILLIAN UNIVERSITY
B.A. from Secondary Education (English Language Arts)
LIBERTY UNIVERSITY
MAPP from Masters in Public Policy
Liberty University
Ed.D from Christian Leadership & Church Revitalization
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