Ruben Nieves

Independence Care System

Brooklyn, NY

11.2005 - 05.2024

Served as an intermediary between internal departments regarding sensitive topics brought before the board.
Replaced defective components or parts in power wheel chairs, scooters, and manual wheel chairs as needed.
Maintained records of repairs, calibrations, and tests performed on equipment.
Utilized a variety of hand tools including screwdrivers, pliers, cutters, power drills.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Followed safety practices to safeguard against injury and damage to property.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Installed new components or replaced defective parts to restore functionality.
Filled out work orders, repair logs and maintenance plans to document work completed.
Kept records of parts and equipment used in projects to update inventory.
Communicated with distributors to acquire necessary equipment for projects.
Disassembled dysfunctional machinery to perform root cause analysis and repairs.
Inspected materials and equipment regularly to check for potential hazards and machine defects.
Completed scheduled appointments on time to drive quality service.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Managed quality control and maintained high level of customer satisfaction.