Ruben Odumes
Lewisville,TX
Summary
Versatile Line Service Manager offering 10 plus years Dedicated Aviation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Communicative team leader well-versed in organizing and planning production, schedules, assessing resource requirements and determining quality control standards. Familiar with safety regulations and quality standards (ISBAH, NATA, PART 139) paired with expertise in strategic operations management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Line Service Manager
Sheltair Aviation Former US JET CENTER
12.2022 - 02.2023
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Interpreted company policies for 16 employees.
- Managed personnel.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Utilized inventory reports and cost analysis to schedule daily production goals.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed comprehensive employee training and development programs to promote new employee training and safety awareness.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Audited existing processes to identify critical gaps and design new corrective procedures.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Monitored hourly production numbers to appropriately adjust production plans.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Line Service Manager
US Jet Center
03.2018 - 12.2022
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Interpreted company policies for20 employees.
- Managed senior-level personnel working in marketing and sales capacities.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Utilized inventory reports and cost analysis to schedule daily production goals.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced order lead time [Number]% by restructuring workflow and applying lean principles.
- Developed comprehensive employee training and development programs to promote new employee training and safety awareness.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored hourly production numbers to appropriately adjust production plans.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Implemented root cause and corrective actions to remove production constraints and improve product quality.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Lead Line Service Technician
Aero Charter
01.2014 - 12.2017
- Maintained and operated automated manufacturing equipment.
- De-greased aircraft exteriors using approved cleaning solvents and equipment.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Operated de-icing equipment such as truck-mounted cranes and sprayers.
- Maintained accurate documentation of performed work and completed tasks.
- Documented all operations and managed communication with team members.
- Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
- Performed minor repairs on equipment and administered product changeovers.
- Developed strong communication and organizational skills through working on group projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
Line Service Technician
TAC Air
12.2010 - 12.2011
- Operated de-icing equipment such as truck-mounted cranes and sprayers.
- De-greased aircraft exteriors using approved cleaning solvents and equipment.
- Adjusted equipment and troubleshot issues.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Successfully operated heavy equipment such as forklifts.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
Education
High School Diploma -
Green Oaks Performing Arts Academy
Shreveport, LASkills
- Safety
- Fueling Aircraft
- Vendor Contracts
- Service Quality
- Operational Efficiency
- Customer Satisfaction
- Towing Aircraft
- Interviewing and Hiring
- Train Workers
- Coordinate Work
- Aircraft Movements and Ramp Management
- Job Assignments
- Scheduling
- Customer Needs Assessments
- Hazard Monitoring and Management
- Inspect Completed Work
- Routine Inspections
- Develop Policies
- Process Improvement Initiatives
- Dependable and Consistent
- Professional Communication
- Product and Service Sales
- Resolve Grievances
- Stress Tolerance
Timeline
Line Service Manager
Sheltair Aviation Former US JET CENTER
12.2022 - 02.2023
Line Service Manager
US Jet Center
03.2018 - 12.2022
Lead Line Service Technician
Aero Charter
01.2014 - 12.2017
Line Service Technician
TAC Air
12.2010 - 12.2011
High School Diploma -
Green Oaks Performing Arts Academy
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