Ruben Ortiz
Riverview,FL
Summary
Highly experienced and safety-focused logistics professional with over 22 years of hands-on and supervisory experience in cargo operations, dock management, and hazardous materials handling. Proven track record in coordinating and overseeing loading and unloading operations, managing documentation, and ensuring strict compliance with TSA and safety regulations. Skilled in forklift operation, staff training, and continuous improvement initiatives, with a strong commitment to operational efficiency and workplace safety. Adept at leading teams, conducting inspections, and maintaining high standards in cargo handling and dock operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dock Master
World Wide Flight Services
Jamaica, NY
05.2013 - 06.2025
- Operated forklifts with 22 years of experience, prioritizing safety and accuracy.
- Coordinated loading and unloading of baggage and cargo.
- Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
- Managed documentation including airway bill, TSA letter, and manifest.
- Conducted inspections of cargo to ensure compliance with safety regulations.
- Specialized in handling dangerous goods, ensuring strict regulatory adherence.
- Oversaw equipment inspections for safety compliance and maintenance.
- Trained staff on dock protocols and safety regulations.
- Established priorities and assigned tasks to support dock operations.
- Oversaw daily operations and managed dock employees to enhance efficiency.
- Contributed to safety initiatives within continuous improvement team.
N.Y.P.D School Safety
One Police Plaza
Flushing, NY
08.2009 - 05.2012
- Executed crowd control measures effectively during critical situations.
- Monitored premises to ensure safety of children and staff.
- Conducted arrests in compliance with legal protocols.
- Managed daily paperwork, including attendance records and incident statements.
- Handled phone inquiries to assist visitors and staff.
- Facilitated building entry by signing individuals in efficiently.
Education
GED -
Grover Clevland
Ridgewood, NY06-1997
Skills
- Forklift operation
- Cargo handling and safety
- Regulatory compliance
- Documentation management
- Employee training and leadership
- Time management
Certification
- WFS IATA Dangerous Goods Acceptance (Recurrent)
- WFS Management Screening Awareness
- WFS Core Leadership Training
- WFS Live Animal Handling Awareness
- Management SMS & Compliance Plan (NY)
- Live Animal Acceptance
Languages
Spanish
Limited
Timeline
Dock Master
World Wide Flight Services
05.2013 - 06.2025
N.Y.P.D School Safety
One Police Plaza
08.2009 - 05.2012
GED -
Grover Clevland
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