Ruben Parks
Sacramento,CA
Summary
Results-driven Client Relationship Manager with a proven track record in client communication and issue resolution. Expertise in managing customer accounts and driving sales growth through effective team collaboration.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Client Relationship Manager
Ernest Packaging Solutions
Sacramento
09.2025 - Current
- Managed customer accounts and provided ongoing support.
- Utilized CRM software to track customer interactions and sales progress.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Organized sale calls with customers and vendors.
Retail Sales Associate
Bluelink Wireless AT&T
Sacramento, CA
04.2025 - 09.2025
- Assisted customers with product selection and service inquiries.
- Maintained store appearance and organized merchandise displays.
- Processed customer transactions accurately and efficiently.
Outside Sales Representative
AT&T Corporate
Sacramento, CA
02.2023 - 03.2025
- Developed relationships with clients to understand their communication needs.
- Presented product solutions to enhance customer experience and satisfaction.
- Managed sales territory by planning visits and organizing client meetings effectively.
- Utilized CRM software to track sales activities and customer interactions efficiently.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Retail Sales Associate
Prime Communications AT&T
10.2020 - 02.2023
- Engaged customers to identify their communication needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed customer orders efficiently using point-of-sale systems.
Education
Bachelor of Arts - Sports Management
Southern New Hampshire University
Hooksett, NH 10.2023 - 05.2024
Skills
- Account management and sales lead generation
- Team collaboration and staff communication
- B2B sales techniques
- CRM software proficiency
Timeline
Client Relationship Manager
Ernest Packaging Solutions
09.2025 - Current
Retail Sales Associate
Bluelink Wireless AT&T
04.2025 - 09.2025
Bachelor of Arts - Sports Management
Southern New Hampshire University
10.2023 - 05.2024
Outside Sales Representative
AT&T Corporate
02.2023 - 03.2025
Retail Sales Associate
Prime Communications AT&T
10.2020 - 02.2023