Ruben Rocha Jr.
San Antonio
Summary
Reliable and punctual Manager who possesses an excellent work ethic and more than at least 4 year in Cafeteria management Areas of expertise include inventory, cash management, and exceptional customer service. Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cafeteria Manager
NEISD
San Antonio
09.2021 - 10.2024
- Oversaw daily operations of cafeteria.
- Opened and closed the cafeteria, including counting cash, opening and closing cash registers and creating staff assignments
- Oversaw operational processes efficiently.
- Enhanced stock tracking accuracy.
- Managed purchase requests efficiently.
- Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Pitched in to help cafeteria employees with various food preparation and serving tasks.
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Organized special events such as lunchtime buffets or holiday meals for parents and family.
- Analyzed reports regarding sales volume, and other metrics to make informed decisions about changes or improvements needed within the cafeteria.
Front Desk
La Quinta
San Antonio
07.2019 - 06.2020
- Facilitated the efficient handling of guest arrivals and departures.
- Resolved issues to ensure customer satisfaction.
- Enhanced customer service by recommending locations and dining options.
Manager
Hurricane Grill and Wings
San Antonio
02.2018 - 07.2019
- Managed restaurant operations effectively.
- Managed restaurant opening and closing procedures, including cash counting.
- Oversaw daily operations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Cook
Aramark
San Antonio
01.2015 - 12.2017
- Manage and maintain kitchen
- Make sure kitchen is properly stocked
- Cleaned and prepared various foods for cooking or serving
- Assisted co-workers
- Apportioned and served food to facility residents, employees, or patrons
Cook
Tex-Mex by Virginia
San Antonio
07.2014 - 12.2015
- Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
- Cleaned and prepared various foods for cooking or serving
- Cleaned bars, work areas, and tables
- Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
- Checked the quantity and quality of received products
- Assisted co-workers
- Apportioned and served food to facility residents, employees, or patrons
Quality Assurance Inspector
QST
San Antonio
02.2014 - 07.2014
- Inspected car parts for Toyota
- Looked for flaws in products, removed items from line assembly
Education
Bachelor's Degree - General Business
Texas A&M University
San Antonio, TX12.2020
Associate's Degree - Liberal Arts, Accounting Technology
St.Philip's College
San Antonio, TX05.2018
Skills
- Cash handling accuracy
- Proficient in MS Office
- Strong Multi-Tasking Ability
- Detail-oriented
- Customer service
- Operational efficiency
- Team leadership
- Problem solving
- Communication skills
- Loss prevention
- Inventory control
- Mathematical aptitude
- Proficient in Excel
- Teamwork
- Health code compliance
- Power BI dashboards
Professional Overview
Reliable and punctual Manager who possesses an excellent work ethic and more than at least 4 year in Cafeteria management Areas of expertise include inventory, cash management, and exceptional customer service.
Languages
Spanish
Professional
Certification
- Data Analytics and Visualization Bootcamp (Quickstart) - May 2025
- NNA Notary - Oct 2024
- NSA Certification - Oct 2024
Timeline
Cafeteria Manager
NEISD
09.2021 - 10.2024
Front Desk
La Quinta
07.2019 - 06.2020
Manager
Hurricane Grill and Wings
02.2018 - 07.2019
Cook
Aramark
01.2015 - 12.2017
Cook
Tex-Mex by Virginia
07.2014 - 12.2015
Quality Assurance Inspector
QST
02.2014 - 07.2014
Bachelor's Degree - General Business
Texas A&M University
Associate's Degree - Liberal Arts, Accounting Technology
St.Philip's College
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