Ruben Romero
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Crain Ford of Jacksonville
Jacksonville, Arkansas
07.2025 - Current
- Assisted customers in selecting vehicles according to their needs and preferences.
- Maintained product knowledge on Ford vehicles and competitor models.
- Processed sales transactions accurately and efficiently using dealership software.
- Collaborated with team members to ensure a positive customer experience.
- Conducted follow-up calls to ensure customer satisfaction post-purchase.
- Handled customer inquiries and resolved issues in a timely manner.
- Participated in training sessions to improve sales techniques and product knowledge.
- Organized promotional materials for dealership events and marketing initiatives.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Adhered to company initiatives and achieved established goals.
- Tracked sales performance metrics to identify trends in market place.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Lead CRC
Oracle Clinical Research
Atlanta, GA
11.2022 - Current
- Lead site coordinator, ensuring protocol and IRB compliance.
- Proficient in data entry and management.
- Oversight of clinical research activities.
- Staff Management
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Coordinated participant recruitment and screening for clinical trials.
- Managed regulatory submissions and ensured compliance with guidelines.
- Assisted in developing study protocols and informed consent documents.
- Scheduled and facilitated study visits for participants and investigators.
- Monitored data collection processes to maintain accuracy and integrity.
- Collaborated with cross-functional teams to support project timelines.
- Trained new staff on clinical trial procedures and best practices.
- Documented trial progress and maintained accurate study records.
- Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the life cycle of the trial.
- Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
- Monitored patient safety during clinical trials according to established guidelines.
- Coordinated clinical trial activities across multiple sites and teams.
- Developed and maintained study documentation and regulatory files.
- Managed patient recruitment efforts to ensure study enrollment goals were met.
- Trained and supervised junior staff on research protocols and procedures.
- Collaborated with investigators to design and implement study protocols.
- Conducted monitoring visits to ensure compliance with regulatory standards.
- Scheduled and organized study-related meetings with stakeholders and sponsors.
- Reviewed data collection processes for accuracy and completeness in studies.
- Kept patient care protocols and clinical trial operations in compliance.
- Designed research protocols to perform instrumentation relative to research procedures.
- Interpreted complex statistical data sets from clinical trials using specialized software programs.
- Performed ongoing monitoring visits at participating sites according to established schedules.
- Coordinated with study sponsors on regulatory requirements and timelines.
- Collaborated with project managers to identify potential issues that could affect the timeline of a study.
- Provided support in preparation for FDA inspections including review of relevant documents.
- Participated in internal audits of clinical studies when required by sponsors or regulatory agencies.
- Assisted in development of procedures for efficient collection, analysis, and reporting of data.
- Monitored laboratory results to ensure quality control of data collected.
- Generated timely responses to queries from sites regarding protocol-related information.
- Maintained accurate records of all correspondence related to clinical trial activities.
- Researched literature pertaining to specific therapeutic areas as needed.
- Liaised with external vendors for services related to clinical trials including contract research organizations and imaging centers.
- Tracked adverse events reports from participating sites throughout the course of each trial.
- Developed and maintained clinical trial documents, such as protocols, case report forms, and informed consent forms.
- Mentored and provided ongoing support to research team, providing training in research design and conduct.
- Conducted training sessions for research staff on Good Clinical Practices.
- Organized and conducted investigator meetings to ensure protocol compliance.
- Reviewed patient charts for accuracy prior to data entry into the database.
- Managed drug supply inventory for multiple trials.
- Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Educated participants on studies and anticipated outcomes.
- Conducted screening interviews to determine eligibility of possible subjects.
- Monitored subject enrollment and tracked dropout details.
- Took vital signs and collected medical histories as part of study protocols.
- Gathered and reviewed study data.
- Placed orders for medications to be used in studies.
CRC
JY Research Institute
Cutler Bay, FL
01.2022 - 11.2022
- Managed clinical trial activities, including patient recruitment and data collection.
- Ensured adherence to study protocols and regulatory guidelines.
- Coordinated participant recruitment and screening for clinical trials.
- Managed regulatory submissions and ensured compliance with guidelines.
- Assisted in developing study protocols and informed consent documents.
- Scheduled and facilitated study visits for participants and investigators.
- Monitored data collection processes to maintain accuracy and integrity.
- Collaborated with cross-functional teams to support project timelines.
- Trained new staff on clinical trial procedures and best practices.
- Documented trial progress and maintained accurate study records.
- Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the life cycle of the trial.
- Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
- Reviewed CRFs for completeness and accuracy before database entry.
- Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
- Monitored patient safety during clinical trials according to established guidelines.
- Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
- Assisted in the preparation of Institutional Review Board submissions for clinical trials.
- Kept patient care protocols and clinical trial operations in compliance.
- Conducted routine visits to research sites to ensure compliance with protocol requirements.
- Reviewed medical records for accuracy of source documentation prior to database lock.
- Collaborated with internal departments such as Regulatory Affairs and Data Management to ensure that all studies were conducted in accordance with ICH-GCP guidelines.
- Organized investigator meetings; developed meeting agendas; created presentations; tracked action items from meetings; coordinated follow-up communications after meetings.
- Collected, processed and delivered specimens from trial participants.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Developed case report forms for data collection at investigational sites.
- Developed and maintained accurate and timely study databases.
- Compiled trial related documents into a master file as required by sponsor or regulatory agency.
- Performed patient assessments, collected and analyzed data, and prepared reports.
- Provided guidance on Good Clinical Practice regulations and other applicable regulatory standards.
- Conducted quality assurance audits at research sites to ensure adherence to protocols, SOPs, regulations, guidelines.
- Organized, analyzed and modeled study data.
- Prepared informed consent forms for review by ethics committees.
- Facilitated resolution of protocol deviations or violations reported by sites or detected through monitoring activities.
- Assisted in preparing periodic reports summarizing progress of clinical studies.
- Provided training to study staff on protocol requirements and GCP regulations.
- Conducted screening interviews to determine eligibility of possible subjects.
- Took vital signs and collected medical histories as part of study protocols.
- Educated participants on studies and anticipated outcomes.
- Monitored subject enrollment and tracked dropout details.
- Placed orders for medications to be used in studies.
Intensive Medicine Resident MD
Hospital CQD Abel Santamaria
Pinar del Rio, Cuba
12.2020 - 12.2021
- Provided intensive medical care to patients.
- Gained valuable medical experience.
- Conducted patient assessments and documented medical histories accurately.
- Collaborated with healthcare teams to develop effective treatment plans.
- Managed medication administration ensuring patient safety and compliance.
- Assisted in surgical procedures, maintaining sterile environments and instruments.
- Educated patients about health management and post-treatment care protocols.
- Monitored vital signs and reported changes to the medical team promptly.
- Participated in case reviews, contributing insights for continuous improvement.
- Supported departmental training programs for new residents and staff members.
- Directed medical students and interns by involving in patient care planning.
- Met with attending physician prior to suggest specialized interventions or uncommon diagnostic studies.
- Held regular meetings with family members to discuss progress of their loved ones.
- Developed individualized care plans tailored to meet the needs of each resident.
- Provided emotional support for residents struggling with mental health issues.
- Improved patient flow, administrative functions, and teamwork.
- Implemented strategies to reduce falls in high risk areas of the residence.
- Created a safe environment for all residents while encouraging independence.
- Participated in cases and made key decisions regarding patient treatment.
- Collaborated with professionals to discuss each case before diagnosis or interventions, except in clear basic cases.
- Administered medication as prescribed by physicians.
- Monitored and supported other residents providing patient care.
- Maintained medical records in electronic health system to document daily patient data.
- Carried out therapeutic interventions.
- Diagnosed patients and discussed procedures, treatments or care plan options.
- Cared for patients with highest level of severity and critical illness in department.
- Attended to patients based on assignments from professionals.
- Identified methods to improve efficiency, as well as patient care and evaluation quality.
- Evaluated and assessed patients by reviewing medical history.
- Conducted daily rounds to check on residents' health and wellness.
- Assisted with personal hygiene tasks such as bathing, dressing, grooming.
- Ensured compliance with federal, state, and local regulations regarding care facilities.
- Reported any incidents or accidents according to facility protocols.
- Responded quickly and appropriately to any medical or behavioral emergencies that arose.
- Educated families on best practices when caring for elderly relatives at home.
- Provided guidance on nutrition choices, exercise routines, and lifestyle habits.
- Monitored changes in residents' physical condition or behavior patterns.
- Encouraged social interaction among residents through organized activities.
- Performed vital sign checks and documented results accurately.
- Maintained accurate records of resident data such as medications, treatments, and progress notes.
- Collaborated with other staff members to ensure the safety of each resident.
- Facilitated meaningful conversations between residents and visitors.
- Provided transportation services for appointments and outings as needed.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Advised patients about diet, nutrition and other lifestyle behaviors to promote health and disease prevention.
- Established and maintained relationships with specialists to provide patient referrals and holistic care.
- Referred patients with serious medical conditions and emergencies to hospital for immediate care.
- Referred patients to medical specialists, social services or other necessary resources.
- Analyzed records, exam data and test results to inform diagnoses.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Discussed histories and current symptoms or complaints with every patient.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Prescribed medications or treatment regimens to address patient conditions.
- Improved patients' wellbeing by advising on medical and lifestyle issues impacting current health.
- Ordered and interpreted results of laboratory tests and radiographs.
- Admitted patients for hospital stays.
- Explained potential prognoses of diseases or traumatic conditions.
- Immunized patients to reduce transmission of preventable diseases.
- Directed and delegated workflow of nurses and residents.
Clinical Research in Medical School
Medical University "Dr. Ernesto Che Guevara"
Pinar del Rio, Cuba
12.2016 - 12.2020
- Actively participated in various clinical research projects.
- Conducted data entry and analysis.
Education
Bachelor of Science - Medicine
Universidad De Ciencias Medicas De Pinar Del Río
Pinar Del Rio, Cuba07-2021
Intensive Medicine Resident MD -
Hospital CQD Abel Santamaria
Pinar del Rio, CubaDr. - Medicine
University Dr. Ernesto Che Guevara
Pinar Del Rio, CubaMedical School -
University Dr. Ernesto Che Guevara
Pinar Del Rio, CubaSkills
- Proficient in EDC systems: Medidata, Medrio, Clario (ERT), 4G Clinical, Endpoint, Trialogics IRT
- Advanced Medical Knowledge
- Strong data management and analysis skills
- Familiar with statistical software
- Staff Management
- Staff Organization
- Attention to Detail
- Regulatory Knowledge
- Communication Skills
- Time Management
- Problem-Solving
- Clinical Trial Operations
- Interpersonal Skills
- Ethical and Professional Conduct
- Adaptability
- Computer Skills
- Critical Thinking
- Quality Assurance
- Risk Assessment
- Travel Flexibility
- Protocol compliance
- Clinical trial management
- Data analysis
- Study recruitment
- Staff training
- Regulatory adherence
- Patient care
- Outcome reporting
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Time management
- Conflict resolution
- Data management
- Planning
- PPE compliance
- Customer relations
- Networking
- Data entry
- Organizational skills
- Troubleshooting
- Analytical and critical thinking
- Multitasking
- Problem resolution
- Clerical support
- Problem-solving
- Team building
- Teamwork and collaboration
- Microsoft office
- Critical thinking
- Training & Development
- Public speaking
- Blood collection
- Laboratory safety
- Venipuncture techniques
- Specimen processing
- Sales transactions
- Product demonstration
- Customer satisfaction
- Technical proficiency
- Inventory management
- Customer relationship management
- Team collaboration
- Market research
- Project coordination
- Listening skills
- Professional demeanor
- Customer needs assessment
- Lead database management
- Verbal/written communication
- Retail store operations
- Guest relations
- Sales forecasting
- Energetic self-starter
- Adapt to diverse groups
- Retail loss prevention
- Meeting deadlines
- Product sales
- Sales training
- Display setup
- Excellent people skills
- Client service
- Store opening and closing
- Prospecting and telemarketing
- Fraud detection
- Financial records oversight
- Client retention strategies
- Positive and professional
- Dispute mediation
- Money handling
- B2B sales and customer service
- Persuasion techniques
- Sales expertise
- CRM software proficiency
- Sales strategies
- Goal oriented
- Inventory control
- Payment processing
- Sales trends
- Reliable and punctual
- Contact follow-up
Affiliations
Member of CITI, Advarra, Mayo Clinic, and other relevant organizations.
Certification
- Extensive training in clinical research software, protocols, and study procedures.
- C.R.C certifications.
- GCP certifications.
- Transporting Dangerous Goods Training and certifications.
- Shipping and Transport of Regulated Biological Materials training and certifications.
- Biosafety/Biosecurity training and certifications.
Accomplishments
- Covid-19 Hero by HCQD Abel Santamaria.
- Employee of the Month (Jan-Dec 2024) Oracle Clinical research.
- Employee of the year 2024 by Oracle Clinical Research.
Languages
- Spanish, Native
- English, High proficiency verbal and written
- English
- Spanish
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteHybridRemoteSalary Range
$90000/yr - $200000/yrTimeline
Sales Associate
Crain Ford of Jacksonville
07.2025 - Current
Lead CRC
Oracle Clinical Research
11.2022 - Current
CRC
JY Research Institute
01.2022 - 11.2022
Intensive Medicine Resident MD
Hospital CQD Abel Santamaria
12.2020 - 12.2021
Clinical Research in Medical School
Medical University "Dr. Ernesto Che Guevara"
12.2016 - 12.2020
Bachelor of Science - Medicine
Universidad De Ciencias Medicas De Pinar Del Río
Intensive Medicine Resident MD -
Hospital CQD Abel Santamaria
Dr. - Medicine
University Dr. Ernesto Che Guevara
Medical School -
University Dr. Ernesto Che Guevara