Bilingual professional with a proven track record in customer service and team collaboration. Recognized for reliability and a strong work ethic, contributing to improved customer satisfaction and store performance in previous roles.
Overview
2
2
years of professional experience
Work History
Cashier /Guest Greeter
Academy Sports + Outdoors
Austin, TX
09.2024 - 07.2025
Assisted customers with product inquiries and recommendations to enhance shopping experience.
Maintained accurate cash drawer, ensuring correct balance at end of shifts.
Collaborated with team members to achieve daily sales goals and improve store performance.
Handled returns and exchanges following company policies for customer satisfaction.
Organized merchandise displays to promote seasonal sales and enhance visual appeal.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Crew Member / Associate
In-N-Out Burger
Austin, TX
05.2023 - 12.2024
Provided exceptional customer service in fast-paced environment, ensuring accurate order fulfillment.
Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
Collaborated with team members to maintain cleanliness and organization of workstations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Improved customer satisfaction by providing friendly and efficient service at the register.