Ruben Salinas
Senior Consultant
Hayward,CA
Summary
Thorough Senior Consultant professional with competency in developing project and implementation plans. Gifted with strong analytical and project management skills. Successful in meeting new challenges and finding effective solutions.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Senior Consultant
AT&T
01.2024 - Current
- Mentored IHX & ISC, helping them enhance their skills and contribute more effectively to team standards
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed unique customer needs.
Integrated Solutions Consultant
AT&T
San Ramon, California
02.2023 - 01.2024
- Performed proof of concept demonstrations, instructing potential customers on benefits of implementation of At&t services and software .
- Recommended specific products to customers based on unique technical requirements of each.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Collected customer satisfaction data via surveys and other measures.
- Developed post-sale technical processes for installation and technical support.
Master Trainer
24 Hour Fitness
6 2017 - 02.2023
- Designed specific workout systems for individual clients based on performance ability.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
Sales Associate
24 Hour Fitness
06.2016 - 06.2017
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Front Desk Representative
24 Hour Fitness
08.2015 - 06.2016
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collected fees, payments and managed membership accounts
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Ohlone College
01.2015 - 06.2018
James Logan High School
01.2011 - 2015.05
Skills
Team Building
Project Management
Business Planning
Timeline
Senior Consultant
AT&T
01.2024 - Current
Integrated Solutions Consultant
AT&T
02.2023 - 01.2024
Sales Associate
24 Hour Fitness
06.2016 - 06.2017
Front Desk Representative
24 Hour Fitness
08.2015 - 06.2016
Ohlone College
01.2015 - 06.2018
James Logan High School
01.2011 - 2015.05
Master Trainer
24 Hour Fitness
6 2017 - 02.2023
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