Dynamic handyman with extensive experience at Home Depot, excelling in carpentry and plumbing repairs. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining a clean workspace and ensuring project deadlines are met, contributing to a positive team environment and strong client relationships.
Overview
18
18
years of professional experience
Work History
Handyman Helper
Self Employed Web
03.2015 - 02.2019
Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
Supported customer relations by providing clear communication regarding project updates and estimated completion times.
Upheld a professional demeanor when interacting with clients leading to strong rapport building.
Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.
Ensured project deadlines were met with punctuality, dedication, and commitment to quality workmanship.
Maintained a well-stocked inventory of tools and supplies, preventing delays caused by missing materials or equipment.
Enhanced safety measures by promptly reporting any hazards or concerns to the lead handyman.
Implemented safe working practices adhering to OSHA regulations, reducing workplace accidents and injuries.
Saved clients time and money by identifying and addressing potential maintenance issues before they escalated.
Sales Associate
Home Depot
05.2005 - 03.2012
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Restaurant Worker
Rowdy Beaver Restaurant & Tavern
03.2001 - 07.2004
Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
Greeted customers at front counter to answer questions and input meal orders into POS system.
Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed health, safety and sanitation guidelines while preparing and serving food.
Maintained smooth and timely operations in preparation and delivery of meals.