Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ruben Suarez

Kissimmee

Summary

Dynamic Department Manager at McDonald's Restaurant with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and problem-solving, I successfully reduced waste while fostering a collaborative work environment. Committed to training staff and driving operational excellence to achieve budget goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's Restaurant
06.2023 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Monitor and control food cost to meet budget goals and reduce waste.
  • Supervise daily store operations, including opening and closing procedures.
  • Assist in training new employees and enforcing store policies and procedures.

Education

High School Diploma -

New Dimensions High School
Kissimmee, FL

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Inventory Management
  • Point-of-Sale (POS) Systems
  • Problem Solving

Accomplishments

  • Supervised team of 40-60 staff members.
  • Achieved a low food cost by controlling the amount of food being wasted through the weeks with accuracy and efficiency.

Certification

Certificate-Developing the Leader In Me

Servsafe Certification

Languages

Spanish
Professional Working

Timeline

Department Manager

McDonald's Restaurant
06.2023 - Current

High School Diploma -

New Dimensions High School

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