Ruben Toledo

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Improved dining experience by providing prompt, attentive service to guests.
• Answered customers' questions, recommended items, and recorded order information.

Operated POS systems while managing transactions and payments.

Handled order-taking responsibilities for an assigned area.

Streamlined coffee service processes.

Managed order intake and ensured timely delivery.

Ensured guests left with complete satisfaction.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Bartender and barback .
• Made sure bar was maintained cleaned and fully stocked.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Contributed to inventory management by monitoring stock levels.
• Served high customer volumes during special events, nights, and weekends.
• Management position climbed to be head of support staff .