Ruben Tuteja

• Owned the strategical and tactical operations of peripheral distribution for Amazon employees via 155 vending machines located throughout Amazon corporate sites in United States while overseeing the successful delivery of over 500,000 peripherals per year, overseeing end-to-end of the business.
• Addressed and resolved stock-outs of peripherals, reducing the defect by 95% through SOP and trainings created to strengthen our relationship with our restock vendor.
• Service Level Agreement of 10 days for delivery was reduced from an average from 9 days to 2 days from identifying and implementing scalable solutions with compartmentalization.
• Due to the high visibility and front facing nature of this role, I met with stakeholders and leadership on a regular cadence to communicate program health and make adjustments such as refreshing our selection and updating the planogram based on feedback from a SVP, being able to update the planogram nationwide 60% quicker than the allotted time from leadership.
• Created a workstream to be able to launch brand new Amazonian Infrastructure for 11 Corporate Sites throughout the United States in 2023. I was able to shorten the launch time by 180% by leveraging our vendor's network throughout the United States.
• Identified program obstacles and established KPIs to ensure consistent vendor performance to up-hold a bar raising customer experience.
• Promoted from L4 to L5 in role.

• Scheduling interviews and phone screens working directly with candidates and hiring managers.
• Providing follow-up correspondence to candidates on recruiting status via email.
• Coordinating the post-interview debrief meetings and providing debrief materials.

• Ensure projects remain on schedule by managing deadlines and adjusting workflows.
• Maintained open communication by presenting regular updates on project status to customers.

• Increased strategic engagement across web sales and events.
• Monitored close tabs on impression and made swift changes to increasing engagement above 60%