Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruben Valdez

Banquete,TX

Summary

Known for being friendly and adaptable, with positive attitude towards customer interactions. Possesses solid understanding of customer service principles and problem-solving techniques. Committed to providing exceptional service and creating positive impact on customer satisfaction.

Developed strong communication and interpersonal skills in fast-paced customer service environment. Consistently provided solutions and resolved issues efficiently. Looking to transition into new field where these skills can be applied and expanded.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

HEB Grocery Store
04.2023 - Current
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Managed customer complaints effectively, offering solutions that exceeded expectations.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

Certificate - HVAC Technician

Del Mar College
Corpus Christi, TX
08-2024

High School Diploma -

Banquete Highschool
Banquete, TX
05-2019

Skills

  • Complaint resolution
  • Blue print reading
  • Basic tool knowledge
  • Customer service
  • Active listening
  • Electrical schematic reading

Certification

  • EPA License - April 2025
  • TDLR License - April 2025

Timeline

Customer Service Assistant

HEB Grocery Store
04.2023 - Current

Certificate - HVAC Technician

Del Mar College

High School Diploma -

Banquete Highschool