Ruben Vasquez
Modesto,CA
Summary
Driven Inside Sales Representative with over 20 years experience in sales and strategic prospecting. Skilled at managing and building an excellent rapport with customers. Proficient in new account creation and revenue generation.
Overview
35
35
years of professional experience
Work History
Salesperson
Consolidated Electric Distributors
Modesto, CA
11.2023 - 09.2024
- Upsold additional items based on customer interests and needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed trusting relationships with customers by making personal connections.
- Advised customers on the latest product features and benefits.
- Monitored inventory levels and placed orders as needed.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Gear Specialist/Inside Sales Representative
Bay Power
Modesto, CA
05.2021 - 10.2023
- Exercised versatility in fast-paced, agile work environments.
- Participated in ongoing training and compliance activities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Determined consumer needs to provide products and services appealing to larger market.
- Implemented strategies to take advantage of new opportunities.
Inside Sales
WILLE ELECTRIC SUPPLY
MODESTO , CA
06.2000 - 05.2021
- Collaborated with customers to help each choose right product for specific needs.
- Developed relationships with my clients and provided individualized customer service to maintain longevity of accounts.
- Set up customer accounts in computer system with complete information.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Determined consumer needs to provide products and services appealing to larger market.
- Exercised versatility in fast-paced, agile work environments.
Warehouse Manager/Forklift Operator
GIBSON AND HOMENS
MODESTO , CA
04.1997 - 05.2000
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Operated forklift to elevate or place merchandise in appropriate areas.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors and transport companies.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Trained staff on material handling processes to reduce shipping times.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing material shipments.
Infantry Squad Leader
CA NATIONAL GUARD
Turlock, CA
10.1989 - 04.1993
- Led diverse training simulations to prepare teams for combat and emergency situations.
- Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
- Spearheaded 4 fire teams during live fire battle drills, close combat training and exercises at various locations.
- Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
- Evaluated rapidly changing conditions and provided decisive leadership to cultivate effective and well-planned team movements.
- Oversaw daily command for squad of 15 soldiers, demonstrating strong moral character, intellect and respect.
- Applied critical thinking and analysis skills to evaluate intelligence data and other variables to plan course of action.
- Used active listening and effective communication to alleviate issues between personnel members.
- Provided daily briefings on safety and risk assessments.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Spearheaded 5 fire teams during live fire battle drills, close combat training and MOUT exercises at various locations.
- Formulated and led unit through offensive operations, including organizing mortar assaults and tasking assault units.
- Demonstrated exceptional equipment knowledge in infantry employment of weaponry, including rocket launchers, rifles and mortars.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
Education
High School Diploma -
Mission High School
San Francisco, CA06.1988
Skills
- Stockroom procedures
- Materials transport
- Inventory control
- Product organization
- Dependable and reliable
- Adaptive team player
- Customer care
- Networking
- Product description
- Product management and pricing
- Relationship selling
- Product and service knowledge
- Package scanning
- Delivery logging
- Customer interaction
- Trip planning
- Positive attitude
- Responsible driver
- Time management skills
- Delivery scheduling
- Cargo handling
- Safe driving record
- Excellent sense of direction
- Loading and unloading
- Pallet jack and hand truck operation
- Customer service
- Route optimization
Accomplishments
- Protective Services
Applied safety procedures and policies as outlined in Department Safety Manual. - Awarded the Army Achievement Medal in 1990.
- Led a cross-functional logistics team of 15 personnel for procurement of essential equipment, supplies and transportation to deployed soldiers in Iraq.
Timeline
Salesperson
Consolidated Electric Distributors
11.2023 - 09.2024
Gear Specialist/Inside Sales Representative
Bay Power
05.2021 - 10.2023
Inside Sales
WILLE ELECTRIC SUPPLY
06.2000 - 05.2021
Warehouse Manager/Forklift Operator
GIBSON AND HOMENS
04.1997 - 05.2000
Infantry Squad Leader
CA NATIONAL GUARD
10.1989 - 04.1993
High School Diploma -
Mission High School
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