Ruben Viveros
Milwaukee,WI
Summary
Organized Home Improvement Specialist with proven success managing residential construction projects within schedule and budgetary constraints. Reputation for exceptional customer communications.
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
Work History
Home Improvement Specialist
Self Employed Services
Milwaukee, Wisconsin
11.2024 - Current
- Executed home improvement projects, ensuring high-quality craftsmanship and customer satisfaction.
- Coordinated with clients to understand their needs and propose tailored home improvement solutions.
- Managed project timelines effectively, ensuring completion within established deadlines.
- Developed detailed project plans, outlining scope, materials, and labor requirements.
- Implemented cost-control measures to stay within budget while maximizing project efficiency.
- Researched and sourced materials that met client specifications and budget constraints.
- Demonstrated a variety of products including windows, doors, siding, roofing material.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Resolved client concerns promptly, enhancing overall customer experience.
- Utilized advanced tools and technology to improve accuracy in installations and repairs.
- Remodeled and upgraded bathrooms, kitchens, basements and living areas.
- Painted interior and exterior walls, selecting appropriate paints for varying conditions.
- Installed plumbing fixtures, flooring, cabinets, countertops, appliances, lighting fixtures, and other items.
- Utilized power tools safely while performing installations or repairs.
- Installed hardwood, laminate, tile and carpet flooring products.
- Hung, repaired, patched, caulked, and painted drywall.
- Performed minor repairs, such as replacing broken locks or hinges.
- Communicated with clients throughout project to deliver exceptional customer service.
Pizza Delivery Driver
Karina's Pizza
Milwaukee, Wisconsin
11.2022 - 11.2024
- Executed efficient route planning to ensure timely deliveries to customers.
- Coordinated with kitchen staff to confirm order accuracy before delivery.
- Maintained communication with customers regarding order status and estimated delivery times.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Enhanced customer interaction through friendly and professional communication.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Followed proper sanitation protocols when handling food products on the job.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Navigated urban and rural delivery routes and delivered food items at or before quoted times.
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
Education
Lazaro Cardenas High School
Vera CruzSkills
- Customer service
- Project management
- Quality assurance
- Home renovation
- Team collaboration
- Material sourcing
- Client communication
- Time management
- Problem solving
- Attention to detail
- Technical proficiency
- Installation techniques
- Equipment safety
- Remodeling expertise
- Drywall repair
- Renovation
- Building structure
- Demolition
- Tool and equipment operation
- Painting and finishing
- Flooring installation
- Window and door installation
- Materials management
- Hand tool proficiency
- Door installation
- Carpentry expertise
- Heavy equipment operation
- Drywall installation
- Countertop installation
- Window replacement
- Framing
- Fixture installation
- Tile installation
- Painting techniques
- Wallpaper removal
- Organizational skills
- Effective communication
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Home Improvement Specialist
Self Employed Services
11.2024 - Current
Pizza Delivery Driver
Karina's Pizza
11.2022 - 11.2024
Lazaro Cardenas High School