Ruben Yanez
Brooklyn,NY
Summary
Detail-oriented Benefits Specialist knowledgeable about different programs and associated online or paper-based systems. Accurate in documenting information and organized in managing records. Offers great multitasking and problem-solving abilities. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Benefit Assistant
1199 SEIU Child Care Funds
01.2023 - Current
- Coordinating with the provider invoicing process, adjusting and reconciling bills, following up with providers and tracking the progress of invoices. Also resolve disputed costs and discrepancies.
- Verify and update member eligibility for new and existing members, spouses, and dependents using V3.
- Conduct research on the status of member's benefit and resolve any discrepancies efficiently.
- Assist in special projects and additional duties as assigned by management; i.e (creating an online form for members to change tax status on their voucher, Senior Manager's monthly reports, and etc.), with also contributing to the team goals and performance standards.
- Assist members in understanding their benefits options, providing clear explanations and guidance on available benefits.
- Review benefits submission for proper documentation. Validate member program usage. Research and follow-up with members' copayments, outstanding balances, and vendor disputes. Also respond to members' inquiries virtually, as well as in person.
Data Entry Clerk
1199 Seiu Benefit Funds
08.2022 - 12.2022
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Verify member eligibility for new and existing members, spouses, and dependents using V3.
IT Intern
2020 Engineering
03.2022 - 04.2022
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
- Provided technical support, resolving IT issues to maximize productivity for team members.
Education
Associate of Applied Science - Liberal Arts Math And Science
LaGuardia Community College Of The City University Of New York
Long Island City, NYBachelor of Science - Computer Science
Brooklyn College Of The City University Of New York
Brooklyn, NYHigh School Diploma -
Opol National Secondary Technical School
PhilippinesSkills
- Microsoft Office tools
- Problem-Solving
- Customer Service
- People skills
- Multi-tasking
- Computer skills
- Communication
- Analytical Skills
Certification
- National Certification in Electronic
Languages
English
Full Professional
Tagalog/Visayan
Native or Bilingual
Timeline
Benefit Assistant
1199 SEIU Child Care Funds
01.2023 - Current
Data Entry Clerk
1199 Seiu Benefit Funds
08.2022 - 12.2022
IT Intern
2020 Engineering
03.2022 - 04.2022
- National Certification in Electronic
Associate of Applied Science - Liberal Arts Math And Science
LaGuardia Community College Of The City University Of New York
Bachelor of Science - Computer Science
Brooklyn College Of The City University Of New York
High School Diploma -
Opol National Secondary Technical School
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