Leticia Zamora
Yuba City,CA
Summary
Professional candidate with strong background in administrative support and student services. Demonstrates keen ability to manage admissions processes efficiently while maintaining high standards. Skilled in data entry, record management, and customer service. Known for working well in team settings and adapting to changing needs, ensuring smooth operations and achieving results.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
21
21
years of professional experience
Work History
Administrative Scheduler
Clark Pacific
06.2024 - Current
- Enhanced office productivity with time-saving scheduling procedures and tools.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Set schedules for 40 staff members by planning and designating shifts and hours.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Learn to read blueprints designed by engineers for several structure plans that needed embeds and rebar.
Admissions Clerk
Yuba College
01.2021 - 05.2024
- Collected information, forms and signatures from students or staff members to create efficient admissions experience.
- Maintained up-to-date records of all applicants, ensuring accurate data for informed decision-making processes.
- Collaborated with other departments to ensure seamless coordination of student onboarding processes, enhancing overall student experience.
- Utilized internal databases to track prospective student progress, resulting in a better understanding of their needs and interests.
Dispatch Manager
Budbros
09.2022 - 02.2024
- I tracked and traced all drivers all day to ensure they made it safely to their destinations
- Expertise with deliveries and drops offs from vender’s
- Scheduled deliveries and pickups according to customer needs.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
After Hours dispatch
New Legend Inc
05.2021 - 03.2022
- I was hired to dispatch trucks and track and trace trailer’s as well as company trucks
- It is a24-hour job that demanded accuracy and fast passed typing
- I answered phones and took about65 calls during my shift
- I made spreadsheets, used Word as well Excel
- We faxed our customers there BOL’s and checked emails every30 minutes replying up to100 emails a shift
- We had to help our customers find loads, and empty trailers from Ca to Organ or Washington
- If they had truck services we would either transfer them to safety or breakdown
- I attended weekly meetings for bigger company’s like Target, Walmart, HomeDepot and Harbor Freight
Laser Assembly Technician
No Toil
07.2016 - 11.2020
- We Make and manufacture biodegradable filters for motocross bikes and house filters
- Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
- Assembled parts correctly according to specifications, reducing quality issues.
- Executed regular tests and inspection procedures to assemble products according to specifications.
- Assembled and aligned parts and fixtures using hand and power tools.
- Ensured workplace safety, adhering to company guidelines and OSHA standards at all times.
Personal Assistant
Sunrise Motors
10.2018 - 03.2021
- I got hired to clean up the shop and did an amazing job my boss Ezra asked me to start cleaning the office then learned I had experience in the clerical department, I was then hired as a personal assistant to due duties like cleaning and shopping for the shop
- I then advanced to driving for the company and started to go with the drivers to pick up cars from Sacramento, Fairfield and even up to Carson City
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Accomplished project deadlines by assisting with task completion whenever required.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Bartender
Corner bar
10.2016 - 06.2019
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Bartender Shift Manager
Shnookers
09.2010 - 06.2013
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Labor and Assembler
Absolute Peweter
10.2006 - 05.2010
- Assembled jeweley, color filled product, measured and mixed paint .I operated a deburing and sattenin machines
- I helped with assisting with secretary work, was crew leader when both Boss and manager were gone
- Cleaned and sanitized warehouse, stocked all products when needed
- Increased production efficiency by assembling components quickly and accurately.
- Coordinated with other departments to complete projects within deadline.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Inspected completed products to encourage quality and adherence to company standards.
Sale Associate
Radio Shack
01.2004 - 04.2006
- My duties included open and close, sales support,cleaning,cashier,selling cell phones from multiple carries,replenishing,inventory,attending all meetings out of town,and browsing the web daily,and learning how to use several different electronics
- Managed returns, exchanges and refunds in accordance with store policy.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Associate of Applied Science -
Yuba College
Marysville, CA05-2024
High School Diploma - General
General High School Curriculum
Yuba City, CA1 Year at College or a Technical or Vocational School - undefined
CalJOBS Education
Skills
- Microsoft office
- Sales experience
- Data entry
- Office administration
- Microsoft Excel
- Managing office supply inventory
- Documentation and recordkeeping
- Multitasking and organization
- Filing
- Inbound phone call handling
- Telephone etiquette
- Scheduling appointments
Job Objective
CUSTOMER SERVICE FOR OVER20 YEARS
Additional Comments
I am dependable, sincere, resourceful, willing to learn new skills, and always motivated to do the best work possible. I am friendly, focused, pay close attention to detail and work well with all types of people
Timeline
Administrative Scheduler
Clark Pacific
06.2024 - Current
Dispatch Manager
Budbros
09.2022 - 02.2024
After Hours dispatch
New Legend Inc
05.2021 - 03.2022
Admissions Clerk
Yuba College
01.2021 - 05.2024
Personal Assistant
Sunrise Motors
10.2018 - 03.2021
Bartender
Corner bar
10.2016 - 06.2019
Laser Assembly Technician
No Toil
07.2016 - 11.2020
Bartender Shift Manager
Shnookers
09.2010 - 06.2013
Labor and Assembler
Absolute Peweter
10.2006 - 05.2010
Sale Associate
Radio Shack
01.2004 - 04.2006
High School Diploma - General
General High School Curriculum
1 Year at College or a Technical or Vocational School - undefined
CalJOBS Education
Associate of Applied Science -
Yuba College
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