Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruben Jr Chavez

Chula Vista,CA

Summary

Resourceful Specialist offering expertise in problem-solving, warehouse operations and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing new processes and developing innovative solutions.

Overview

9
9
years of professional experience

Work History

Branch Sales Specialist

Grainger
02.2022 - Current
  • Top performer in sales metics for 2023. $26,000 in Hot Buy sales, Top 10 nationwide for accessory sales.
  • Proficient warehouse knowledge following standard work.
  • On-Time Fulfillment process owner. Streamlined process for branch resulting in being at goal for 2023.
  • Tasked with handling BBX purge on day to day maintaining zero BBX failures.
  • Provides exceptional customer service as well as probing for leads to generate more revenue.
  • Providing direction and solutions for TMs regarding SAP, returns and shipping procedures.
  • Completed Elevate: Badging Program which provided resources for leadership development.

Behavioral Interventionist

Easterseals Southern California
11.2017 - 02.2022
  • Able to perform supervisor duties outside of Behavioral Interventionist role.
  • Great social skills and rapport building.
  • Ability to adapt to situations under pressure.
  • Collaborated with team members, school personnel and family members to develop individual plans of care for students.
  • Offered friendly and efficient service to participants, handled challenging situations with ease.
  • Applied proven strategies to improve participants sensory- and perceptual-motor skills.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Coordinated regular meetings to share and analyze participants performance data and success plans with colleagues and parents.

Cash Teller/Forklift Operator

Dunbar Armored
08.2015 - 10.2017
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
  • Assigned and distributed workflow to support efficient and effective front line operations.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Packed items into appropriate containers for shipment.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Communicated with floor managers to determine merchandise placement.

Customer Service Specialist

Best Buy
11.2014 - 05.2015
  • Described product highlights and benefits to help guide purchasing decisions.
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Education

High School Diploma -

Olympian High
Chula Vista, CA
06.2013

Skills

  • Organization and Time management
  • Flexible & Adaptable
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Inventory Management
  • Data Entry
  • Problem Solving
  • Quality Control

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Branch Sales Specialist

Grainger
02.2022 - Current

Behavioral Interventionist

Easterseals Southern California
11.2017 - 02.2022

Cash Teller/Forklift Operator

Dunbar Armored
08.2015 - 10.2017

Customer Service Specialist

Best Buy
11.2014 - 05.2015

High School Diploma -

Olympian High
Ruben Jr Chavez