RUBEN LARA
Phoenix,Arizona
Summary
Dedicated and focused professional who excels at prioritizing, completing multiple tasks, and exemplifying customer service. Committed to delivering high quality results with little supervision and demonstrating exceptional work ethic.
Overview
28
28
years of professional experience
Work History
Maintenance Operations Manager
Maricopa Community Colleges
06.2022 - 09.2023
- Manages the routine maintenance and repairs building systems
- Ensures that all maintenance work is performed in accordance with building codes, campus building standards and best practices
- Manages college's custodial team, through supervision of custodial leads and ownership of custodial work orders
- Manages college's grounds maintenance team through supervision of the lead groundskeeper and ownership of grounds work orders; assign activities and follow-up to ensure successful completion and coordinate all landscaping/grounds services
- Provides oversight and quality control related to third-party college maintenance services, including custodial services and grounds maintenance
- Manages and coordinates all College campus events and setups aligned with rental agreements using 21st live computer application
- Manages all campus sustainability and waste management programs aligned with city entities and partners
- Provides all staff training on new equipment and safety policies.
Unit Operations Manager
Roosevelt School District No.66
10.2006 - 09.2021
- Provide leadership to 8 custodial staff and training on cleaning and safety techniques and procedures
- Evaluate work performance to ensure align with performance metrics
- Provide oversight of $30,000 purchasing budget including conducting annual cost reasonable analysis
- Managing School events and setups for community programs and Afterschool sporting events
- Serve as fixed assets liaison at Greenfield Elementary School, 98,000 sq Warehouse facility
- Fixed Asset site personnel duties includes keeping file and record of ongoing changes to schools inventory from surplus; furniture removal and processing purchase orders; reporting loss reports and receiving new inventory throughout school year
- Work closely with product vendors to negotiate long term purchasing contracts
- Implement project management planning techniques for small and large projects, which include developing project scheduling including tracking and meeting project deadlines
- Maintain inventory database using district barcodes and forms
- Coordinate and conduct interview processes for potential new candidates
- Ensure clean and safe school environment by continuously inspecting facilities and grounds and making gates are secure during daily operations
- Make recommendation to upper management on major repair projects and coordinate implementation of projects
- Assist custodial staff in maintaining school grounds and facilities
- Repair and troubleshoot electrical appliances and all school equipment
- Responsible for securing school grounds and assisting during fire evacuations drills and lockdown incidents
- Coordinate and secure after-school sports programs for upper grade students and local community
- Respond to over 25 customer calls from community members, internal departments and external organizations.
Phoenix Suns Event Court Security
Talking Stick Arena
09.2016 - 10.2018
- Events worked were games, concerts, ticketed events, and other small events
- Provided security services during extended hours including nights, weekends, and holidays
- Provided the ability to manipulate radios, vehicle screening mirrors, hand wands and other essential equipment
- Provided the ability to lift items weighing 25 pounds or more
- Provided the ability to carry objects 30 yards without assistance
- Provided the ability to assist guests and staff in various situations, including but not limited to pushing wheelchairs and/or picking up, dragging, or otherwise moving persons in distress
- Provided visual acuity
- Provided the ability to stand for long periods of time
- Demonstrated excellent customer service skills, friendly, outgoing personality, and verbal communication skills
- Worked well with others in a team environment of 200 plus on daily events
- Maintain a neat, professional appearance as outlined by the Employee Handbook
- Provided the ability to remain calm and focused at all times
- Exercised the ability to exercise sound judgment to diffuse volatile situations.
Inventory Control & FOH/BOH restaurant operations
Press Coffee Restaurant
06.2012 - 03.2014
- Demonstrated a high level customer service to meet daily sales and monthly goals
- Responsible for processing daily inventory orders for restaurant supplies and reconciling food supply orders for next business day delivery
- Developed reports based on Point of Sale System (POS) information and reconciliation of delivery invoices
- Conducted daily inventory tally's through Microsoft Office Suites Excel computer application
- Unloaded daily delivery items and stock merchandise
- Handled and processed orders and entered into POS
- Serve as lead cashier in receiving and processing customer payments and changes
- Responsible for promoting various products and services
- Assisted with developing promotion campaigns for new restaurant products and specials
- Responsible for maintaining work areas clean and sanitary
- Provided exceptional customer service to all travelers and business partners.
Retail Store Associate
Hallmark Gold Crown
06.2007 - 06.2008
- Provided customer service to over 200 customer inquiries over a month and assist with product catalog and phone orders
- Tracked purchase orders for customers via phone or in person while on show room floor
- Responsible for setting up seasonal displays and promoting new products
- Managed in-store inventory and sorted out new deliveries.
Custodial Worker I
Phoenix Elementary School District No. 1
02.1999 - 06.2006
- Responsible for retrieving, sorting, and distributing mail to corresponding departments and classrooms
- Completed minor repairs and maintained school building and offices in accordance with departmental guidelines and State sanitation standards
- Utilized manual and powered equipment to mop, scrub, and shampoo carpeting and floors in various school buildings throughout the School District
- Trained new employees on cleaning procedures and techniques
- Coordinated and facilitated monthly setups for special events and school activities.
Shipping/Receiving Clerk
Fuji Trucolor Corporation
07.1998 - 12.1998
- Provided general customer service regarding products and researched client's inquiries regarding tracking orders
- Inputted film supplies into computer inventory system and distributed film supplies to vendors
- Continuously communicated with team members to meet departmental monthly goals on the packaging and distribution of film products.
Courtesy Clerk/ Stock Floor Merchandiser
Bashas/Food City
03.1996 - 12.1996
- Assisted with cleaning warehouse and utilized cleaning procedures for routine maintenance and safety of facility
- Conducted inventory of products in warehouse and stocked merchandise in local store
- Delivered high level of customer service and provided product knowledge
- Stocked floor merchandise and ensured displays were regularly maintained in order.
Education
Bachelor of Science - Business Administration And Management
Grand Canyon University
Phoenix, AZ10.2016
Associate of Applied Science - Computer Science
Gateway Community College
Phoenix, AZ12.2012
Some College (No Degree) - Network And System Administration
Cisco Certified Network Professional Certification
Gateway Community College Phoenix AzSkills
- Excellent organizational, leadership, and interpersonal skills
- Proven record of completing all deliveries and projects on schedule
- Basic understanding of accounting principles
- Knowledgeable in various computer applications and innovating technologies
- Bilingual in English and Spanish
- Inventory Monitoring
- Employee Scheduling
- Inventory Replenishment
- Production Scheduling
- Materials Requisition
- Vendor Relationship Management
- Expense Tracking
- Budget Administration
- Teamwork and Collaboration
- Customer Service
Alternate
602-268-3449
Languages
Spanish
Professional Working
Timeline
Maintenance Operations Manager
Maricopa Community Colleges
06.2022 - 09.2023
Phoenix Suns Event Court Security
Talking Stick Arena
09.2016 - 10.2018
Inventory Control & FOH/BOH restaurant operations
Press Coffee Restaurant
06.2012 - 03.2014
Retail Store Associate
Hallmark Gold Crown
06.2007 - 06.2008
Unit Operations Manager
Roosevelt School District No.66
10.2006 - 09.2021
Custodial Worker I
Phoenix Elementary School District No. 1
02.1999 - 06.2006
Shipping/Receiving Clerk
Fuji Trucolor Corporation
07.1998 - 12.1998
Courtesy Clerk/ Stock Floor Merchandiser
Bashas/Food City
03.1996 - 12.1996
Bachelor of Science - Business Administration And Management
Grand Canyon University
Associate of Applied Science - Computer Science
Gateway Community College
Some College (No Degree) - Network And System Administration
Cisco Certified Network Professional Certification
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