Rubens Joseph
Miami,FL
Summary
Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
05.2025 - Current
- Ensured the safety and security of hospital staff, patients, and visitors
- Monitored hospital premises and responded to emergency situations, including violent incidents and fire alarms
- Assisted with the safe transport of patients and staff within the hospital grounds
- Provided a calm and professional presence during high-stress situations to support hospital operations
Shift Manager
Pizza Hut
05.2021 - 04.2025
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Taught staff upselling techniques to meet revenue targets.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Account Executive
121 Florida
01.2018 - 02.2021
- Produced sales documents, finalized deals and filed records.
- Operated register, handled cash and processed credit card transactions.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
Education
Associate of Arts - Law
Miami Dade College
Miami, FLSkills
- Customer service
- Team building
- Employee training
- Problem solving
- Customer service focus
- Written communication
- Teamwork
- Organizational skills
Languages
Spanish
Limited
English
Full Professional
Certification
- Security D License
- High school diploma
- Florida D license
Education and Training
true
Timeline
Security Officer
Allied Universal Security Services
05.2025 - Current
Shift Manager
Pizza Hut
05.2021 - 04.2025
Account Executive
121 Florida
01.2018 - 02.2021
Associate of Arts - Law
Miami Dade College
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