Rubi A. Cal
Dallas,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices at exploring different solutions to address customer needs effectively.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Religion Teacher
Saint Catherine Academy
09.2017 - 12.2024
- Taught Religion at all levels.
- HOD Assistant, when Head of department was absent.
- Life Skills to first and second form students.
- Contributed to curriculum development by collaborating with colleagues on lesson planning and resource sharing.
- Maintained accurate records of student attendance, grades, and progress reports while ensuring confidentiality of sensitive information.
- Evaluated student performance through regular assessments, providing constructive feedback for improvement and growth.
- Enhanced student comprehension by utilizing visual aids, multimedia presentations, and hands-on activities in lesson plans.
- Established a positive learning environment through effective classroom management strategies and clear expectations.
- Increased overall class participation by implementing group projects and collaborative learning techniques.
- Participated in professional development workshops, conferences, and seminars to stay current on best practices in religious education and teaching methodologies.
- Developed meaningful relationships with students and families, fostering open communication about academic progress and personal growth.
- Inspired students to explore their own personal spirituality by incorporating diverse religious perspectives into lessons.
- Utilized various teaching methods to accommodate diverse learning styles within the classroom setting.
- Engaged students by encouraging participation in class and sharing thoughts on subjects under discussion.
- Developed quizzes, exams, and projects to test undergraduate students' knowledge and understanding of subject matter covered in classes.
- Conducted educational and engaging lectures centered on such topics as ethics, critical thinking and contemporary moral issues.
- Provided online instructions to students traveling, living remotely or unable to participate in typical classroom settings.
- Adapted to teaching online and finding new strategies to teach online.
Business Instructor
Orange Walk ITVET
08.2017 - 09.2017
- Taught Small Business and Entrepreneurship
- Adapted teaching methods to accommodate diverse learning styles, ensuring all students had equal opportunities for success.
- Maintained a high level of classroom management, creating an organized and respectful learning environment conducive to academic success.
- Received consistently positive evaluations from students regarding the effectiveness of teaching methods used in class.
- Enhanced student understanding by incorporating real-world examples and case studies in lessons.
- Collaborated with colleagues to share best practices and develop innovative instructional strategies for business education.
- Created a supportive environment where open communication was encouraged between instructor and students.
Religion Teacher
Muffles College
01.2014 - 01.2016
- Taught Religion to first and second form students.
- Implemented engaging activities that encouraged students to apply religious concepts to real-life situations.
- Meet deadlines, when it comes to grades and progress reports of students,while ensuring confidentiality of sensitive information.
- Prepared and created visual aids and presentations to enhance classroom learning.
- Established a positive learning environment through effective classroom management strategies and clear expectations.
- Developed quizzes, exams, and projects to test undergraduate students' knowledge and understanding of subject matter covered in classes.
- Assisted in the preparation of students in receiving the sacrament of Holy Eucharist.
Customer Service,Cashier
Belize Electricity Limited
03.2001 - 08.2001
- Balanced accounts using Harris Computer Programming
- Entered and filed journals
- Assisted in cashiering
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Secretary
Universal Health Services
05.2005 - 2006
- Maintained Communication with the other companies and the public in relation to administrative management of the organization
- Answered the telephone promptly and in a very friendly manner
- Assisted the CEO with office procedure, filing, correspondence etc.
- Assisted the Marketing Department with additional tasks
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Entered data into system and updated customer contacts with information to keep records current.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Received a certificate in Customer Service
Education
Bachelor's Degree - Business
Galen University
Belize, Central America10.2013
Associates Degree - Business
St. John's College Junior College
Belize, Central America06.2004
High School Diploma -
St. John's College Extension Department
Belize, Central America06.2000
Skills
- Multitasking
- Time management
- Data entry
- Reliability
- Organizational skills
- Meeting deadlines
- Team collaboration
- Active listening
- Adaptability and flexibility
- Online learning platforms
- Professional telephone demeanor
- Microsoft PowerPoint
- Canva
- Filing
Certification
- Religious Studies, Dayton University - 2018
- ,Professionalism and Ethics Seminar,Institute of Professional Development-2014
- 7 Habits of Highly Effective People, Institute of Professional Development -2017
- Customer Service Certificate, Universal Health Services 2005
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Religion Teacher
Saint Catherine Academy
09.2017 - 12.2024
Business Instructor
Orange Walk ITVET
08.2017 - 09.2017
Religion Teacher
Muffles College
01.2014 - 01.2016
Secretary
Universal Health Services
05.2005 - 2006
Customer Service,Cashier
Belize Electricity Limited
03.2001 - 08.2001
Bachelor's Degree - Business
Galen University
Associates Degree - Business
St. John's College Junior College
High School Diploma -
St. John's College Extension Department
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