Rubi Alvarez
Garland,TX
Summary
Results-driven event management professional with 11 years of experience in planning and executing high-profile events, enhancing customer engagement, and optimizing logistics. Seeking to leverage expertise in cross-functional collaboration, budget management, and data-driven decision-making to create impactful experiences. Passionate about team culture, client satisfaction, and utilizing strategic marketing to drive brand success. Eager to contribute strong communication and organizational skills to a dynamic team in a fast-paced environment.
Overview
11
11
years of professional experience
Work History
Event Specialist/ Team Brand Ambassador
TEAM ENTERPRISE
02.2014 - Current
- Executed over 500 large-scale, on-premise and off-premise promotional events including such as Dallas Cowboys NFL Games, Dallas Mavericks NBA Games , Dallas Stars NHL Games, Troubadour Festival, Cowtown Marathon, Chicago Triathlon, private club events and charity events.
- Drove customer engagement and delivered memorable experiences through expert knowledge of products and compelling interactions with attendees while increasing sales and customer retention.
- Coordinated with vendors and staff to ensure seamless event operations and managed budgets effectively, achieved targeted marketing goals, while managing logistics, set up and break down.
- Captured professional event photos and provided valuable feedback to clients regarding consumer reactions, comprehensive records, preferences, and suggestions for improvements based on first hand experience promoting their products.
- Increased social media presence for Bacardi portfolio brands such as Bacardi, Patron, St. Germain , Angel's Envy and other brands by generating quality content during marketing events and sharing it on Instagram.
- Trained new brand ambassadors, ensuring consistency and quality in brand representation.
Promotional Model / Lead Brand Ambassador
Public Label
02.2023 - Current
- Create a memorable promotional experience by distributing premium spirits under the LVMH Moet & Hennessy portfolio such as Hennessy, Moet & Chandon, Vueve Clicquot, Dom Perignon, while increasing sales, spreading positive and accurate brand awareness at every trade show, convention, and promotional events.
- Provide professional event photos and detailed recaps following each event to access how each event went and how it can be enhanced for the future.
- Cultivated a positive team culture by fostering open communication, collaboration, and mutual respect among brand ambassadors to execute successful promotional events.
Logistic Specialist
Acosta Mosaic
02.2023 - Current
- Managed inventory for 4 storage units, ensuring accurate tracking and organization of supplies
- Coordinated the distribution of POS and supplies to various event locations across Dallas/ Ft. Worth area.
- Assisted in the setup and preparation of promotional events including high profile events for the Dallas Mavericks.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Transported engraving equipment and performed engraving on bottles for special occasions, delivering high-quality personalized products.
E-Commerce Sales Manager
Ebay
06.2023 - Current
- Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Achieved Top-Rated Seller Status, maintaining consistent US seller performance and a 99% positive feedback rating.
- Maintained a monthly monthly sales ROI of 70% and domestically and international item return rate of 0%.
- Communicated effectively with customers to resolve inquires and disputes, ensuring smooth transactions and payment collection.
- Managed inventory of over 500 items. Shipped packages daily using UPS, Fedex and USPS domestically and international. Proficient with all aspects of shipping including cost-benefit analysis of shipping options to determine low-cost and fastest options adding insurance, tracking and researching lost packages.
- Hired, trained and supervised part time contractors to assist with photographing & listing items.
HR Administrative Assistant
IRIS USA
02.2019 - 10.2021
- Efficiently managed personnel files for 180 employees, ensuring all documents were up-to-date and in compliance with legal requirements while maintaining confidentiality of sensitive information.
- Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
- Served as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Collaborated cross-functionally with other departments to facilitate HR projects, such as updating the employee handbook or implementing new performance management systems.
- Organized new employee orientation schedules and effectively managed incoming calls.
Education
Some College (No Degree) - Business Management, Effective Marketing Techniques, Business Labor Laws
Indiana University of Bloomington
Dallas, TXSkills
- Event Management
- Customer Engagement
- Budget Management:
- Data Analysis
- Team Leadership
- Social Media Strategy
- Sales Proficiency
- Logistics Coordination
- Communication Skills
- Photography and Reporting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Arabic
Elementary
Timeline
E-Commerce Sales Manager
Ebay
06.2023 - Current
Promotional Model / Lead Brand Ambassador
Public Label
02.2023 - Current
Logistic Specialist
Acosta Mosaic
02.2023 - Current
HR Administrative Assistant
IRIS USA
02.2019 - 10.2021
Event Specialist/ Team Brand Ambassador
TEAM ENTERPRISE
02.2014 - Current
Some College (No Degree) - Business Management, Effective Marketing Techniques, Business Labor Laws
Indiana University of Bloomington
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