Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rubi Bocanegra

Houston,TX

Summary

I'm dedicated employee seeking a long term career and developing new skills while using my on strength's to the achieve the company's goals. Hopping to work in a challenging environment where I can prove myself through hard work and team play . Desiring to use proficient customer service and office operations to serve passenger interest and acquire skills that enhance both education and career objective on a personal level. Commended for being customer dedicated, dependable and organized by management and peers.

Overview

6
6
years of professional experience

Work History

Visible Change

Visible Changes Salon
06.2022 - 04.2023
  • Receptionist
  • Maintained close communication whit clients scheduling appointments.
  • Received and routed incoming calls and correspondence to timely communication.

TaxFree Shopping

TaxFree Shopping
05.2018 - 09.2019
  • Handle costumer inquiries , billing questions , payments, and service request .
  • Processed payments and closed daily reports.
  • Maintained close communication whit clients to mitigate service issues.
  • Maintained an organized filing system of papers and electronic documents.
  • Luggage inspection process .

AMB Industries

Passenger Service Agent
01.2017 - 04.2018
  • Handle costumers inquiries regarding their flight.
  • Checked in costumers prior to flights .
  • Handle luggage processing and documents.
  • Maintained area clear of any hazardous material.

Education

Stephen F Austin High School
05.2012

Skills

  • Bilingual
  • Costumer Service
  • Communication
  • Organization
  • Scheduling
  • Problem Resolution

Timeline

Visible Change

Visible Changes Salon
06.2022 - 04.2023

TaxFree Shopping

TaxFree Shopping
05.2018 - 09.2019

AMB Industries

Passenger Service Agent
01.2017 - 04.2018

Stephen F Austin High School
Rubi Bocanegra